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Nathan, System Administrator
Category: Networking
Satisfied Customers: 25399
Experience:  IT systems admin, network installer
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My dogs knocked over my vizio 48 smart tv, so I nowhave a

Customer Question

my dogs knocked over my vizio 48 smart tv, so I nowhave a vizio 43 smart tv and cannot get it to recognize my netgear 94, even tho that is the router i have used all along
Submitted: 2 years ago.
Category: Networking
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the full model number of your tv?
How far is it from the router?
Where specifically are you getting stuck? Does it not find the network when scanning at all? Doesn't recognize the password?