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Nathan
Nathan, System Administrator
Category: Networking
Satisfied Customers: 25864
Experience:  IT systems admin, network installer
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My phone wont pick up internet yes, wont make any calls

Customer Question

my phone wont pick up internet yes , wont make any calls
Submitted: 2 years ago.
Category: Networking
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)