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Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 38162
Experience:  Great troubleshooting skills with computer and network.
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My new dell laptop with just installed wen 10 will not

Customer Question

my new dell laptop with just installed wen 10 will not accept my belkin n300 security code which I got off of the bottom of the routier (wpa/wpa2) My modem and routier are hook up to my desktop and is working fine. the system was working fine until OI installed win 10(big mistake)
Submitted: 2 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What is the error or message?
Please reply at the box below. Thank you.
Expert:  Viet - Network Tech replied 2 years ago.

On your working desktop, please do the followings in order to confirm the wi-fi/wireless security code/password/passphrase/key:

- Click on the website below:

, then click on the Security option below the Wireless option on the left

, and when prompted to login, just click on Submit without entering any password (leave the password *****)

, then if needed, uncheck the box in front of the Obscure... option

, then it will show your wireless password/key/passphrase there (it is case-sensitive.)

Please reply at the box below to continue troubleshooting. Thank you.