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I have a savin c3030 multifunction that worked fine with win…

Customer Question
I have a savin c3030...
I have a savin c3030 multifunction that worked fine with win 7 but not scanning with win 10, the print function works great win 10. Any idea why it does not scan?
Submitted: 2 years ago.Category: Networking
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Answered in 2 minutes by:
8/13/2015
Network Technician: A. Stevens, Network Administrator replied 2 years ago
A. Stevens
A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 1,557
Experience: 10+ years of Desktop, Laptop, and Server troubleshooting and support.
Verified
Hi, I am A. Stevens here to help with your question!
Do you know how you had the destination set up before? Was it to a local folder on your computer with Windows 7 (now Windows 10?)?
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Customer reply replied 2 years ago
I have a tech try for more than a hour to set this up to no avail. I called savin and their fee to come out was out of my reach, so I think I may just have to buy a small scanner and just used this savin for printing only.
Customer reply replied 2 years ago
Please do not tell me I paid 20.00 for the tech to ask me a question!!
Network Technician: A. Stevens, Network Administrator replied 2 years ago

I am sorry for the delayed response, for some reason I was unable to open your question again until now.

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Network Technician: A. Stevens, Network Administrator replied 2 years ago

You can definitely request a refund since your question was not answered, please just write customer care.

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