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Freddy. I just purchased a netgear EX6200 wifi range

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Hi Freddy. I just purchased...
Hi Freddy. I just purchased a netgear EX6200 wifi range extender. The set up genie wont accept my wifi password. The router is a 2Wire Gateway, and uses the 26 number key. Netgear isnt happy with this key and so wont connect. What do I do?
Submitted: 2 years ago.Category: Networking
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Answered in 16 minutes by:
8/7/2015
Network Technician: Viet - Network Tech, Computer Support Specialist replied 2 years ago
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 38,988
Experience: Great troubleshooting skills with computer and network.
Verified

Hi,

I'm sorry about the issue. Where did you get the kye?

What's the exact model of your 2Wire gateway device?

Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Please reply at the box below. Thank you,

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Customer reply replied 2 years ago
I purchased it at Best Buy in Kitchener Ontario Canada.
The model of the 2Wire device is 2701HG-G.
I have am iPad too. I have an iMac computer. Both are obviously Mac systems.
Network Technician: Viet - Network Tech, Computer Support Specialist replied 2 years ago

Thank you. What is the error or message when entering the key?

Where or how did you get that 26 number key?

Is your iMac computer wireless? Or is your iMac computer connected to the 2Wire device with a cable?

Please reply at the box below. Thank you.

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Claws224
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