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Claws224, IEEE Network Engineer
Category: Networking
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Experience:  IEEE, Microsoft
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My Roku is showing IP Address of Help

Customer Question

my Roku is showing IP Address of Help
Submitted: 2 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your Roku?
Was it working previously? Or is this a new roku or new modem/router device, etc.?
Was there any change recently to your roku or your wireless / network that may have caused this issue?
Is there any error or message when connecting the roku to your Wi-Fi/wireless network name? Or is it successful?
Have you tried anything?
Please reply at the box below. Thank you.