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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
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Experience:  Information Technology Specialist
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My computer says that my enternet is not working and I need

Customer Question

my computer says that my enternet is not working and I need to close the program
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.Try a power reset of your modem first, unplug the power cord for 1 minute, then reconnect the power, then reboot your computer. Then check the internet please. If that fails I will need a little more info please. What is the name of your internet provider? What is the version of your operating system?

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