How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy IT Tech Your Own Question
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9710
Experience:  Information Technology Specialist
Type Your Networking Question Here...
Randy IT Tech is online now
A new question is answered every 9 seconds

My computer says that my enternet is not working and I need

Customer Question

my computer says that my enternet is not working and I need to close the program
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.Try a power reset of your modem first, unplug the power cord for 1 minute, then reconnect the power, then reboot your computer. Then check the internet please. If that fails I will need a little more info please. What is the name of your internet provider? What is the version of your operating system?

Related Networking Questions