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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
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Experience:  Information Technology Specialist
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My daughter is connecting to the internet through a Netgear

Customer Question

my daughter is connecting to the internet through a Netgear 1000rp and now she is suddenly getting an authentication request popup. She never had that before and she can't get past it. Any suggestions?
Submitted: 2 years ago.
Category: Networking
Expert:  Randy IT Tech replied 2 years ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Does she have any other computers connected wireless through the netgear?
If you have a Windows computer that is currently connected to the Internet through the wireless router the password ***** ***** that computer.Please follow these steps:
* Click the wireless strength indicator on the Windows taskbar (bottom right corner).
* Right-click your wireless network name, and then select Properties.
* Click on the security heading, Select Show characters to display the wireless network password.
If not then try this please>Log in to your NETGEAR router by typing one of these into your empty address bar at the top in your internet browser. or or or
Then Enter the username (admin) and password. By default, the password ***** ***** or 1234 (for older router models) unless it has already been changed.
From the left-hand navigation menu of the Router administration interface, select Set Up > Wireless Settings
Note: On some routers this option will be under BASIC > Wireless.
From the center screen, you find the current wireless security settings under the Security Options heading.

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