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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a PIXMA MX850 on a Mac WiFi at home. I bought a new

Customer Question

I have a PIXMA MX850 on a Mac WiFi at home. I bought a new 2015 iMac and the iMac does not see the MX850. I am using a TimeCapsule WiFiRouter and my MacBook Air sees the MX 850. How can I get this printer into the iMac? I have gone to "add a Printer" but it does not
"see" the printer.
Submitted: 2 years ago.
Category: Networking
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
Can any other computer on the network see the printer on the network?
I will be standing by.
Thank you,
Customer: replied 2 years ago.
Yes, My Macbook Ais sees it and it prints nicely
Expert:  Jason Jones replied 2 years ago.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.