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Josh, Helpdesk
Category: Networking
Satisfied Customers: 19368
Experience:  5 years as Network Admin, 10+ years of IT support
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I have Amazon Prime and. Samsung Smart tv. I saw your instructions

Customer Question

Hi, I have Amazon Prime and. Samsung Smart tv. I saw your instructions to another person and followed them up to Samsung Apps and Videos. There is not an option for Amazon on my tv.
Submitted: 2 years ago.
Category: Networking
Expert:  Josh replied 2 years ago.
Hi! The reason that you do not see that option is because Samsung did not make the Amazon app available for this TV. I am not sure why they decided against the app on this TV but it is not built-in.
Customer: replied 2 years ago.
So does that mean I can't stream Amazon on my tv or is there a work around?
Expert:  Josh replied 2 years ago.
It means you cannot stream Amazon on this TV. You can buy a work around such as Fire TV but that would cost $99 as a work-around.
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