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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I used this site to reset the password ***** my Surface but the

Customer Question

I used this site to reset the password ***** my Surface but the new one I set up doesn't work. Help.
Submitted: 2 years ago.
Category: Networking
Expert:  Michael Norman replied 2 years ago.
Hello. My name is, Mike. I'd like to try and assist you with your issue. Do you know if you are signing on with a Microsoft Account? If so you can reset your password ***** To reset your account online go to the following page and follow the steps:https://account.live.com/password/reset Once your account is reset online, your Surface tablet will connect to the MS servers to verify your new login information. If you use a local password, meaning password ***** on the tablet, then you have to have someone with an administrator password ***** it. If you do not know your administrator password, then you have to reset your tablet. See the options under "A local account" here:http://www.microsoft.com/surface/en-us/support/security-sign-in-and-accounts/forgot-my-surface-password