How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I used this site to reset the password ***** my Surface but the

Customer Question

I used this site to reset the password ***** my Surface but the new one I set up doesn't work. Help.
Submitted: 2 years ago.
Category: Networking
Expert:  Michael Norman replied 2 years ago.
Hello. My name is, Mike. I'd like to try and assist you with your issue. Do you know if you are signing on with a Microsoft Account? If so you can reset your password ***** To reset your account online go to the following page and follow the steps: Once your account is reset online, your Surface tablet will connect to the MS servers to verify your new login information. If you use a local password, meaning password ***** on the tablet, then you have to have someone with an administrator password ***** it. If you do not know your administrator password, then you have to reset your tablet. See the options under "A local account" here: