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After a storm, my desktop computer will not turn on. It
After a storm, my desktop computer will not turn on. It doesn't make any sound. … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
I have a Comcast broadband cable internet connection. I
I have a Comcast broadband cable internet connection. I purchased my own modem (Motorola Surfboard SB6121) and my own Router (Asus RT-66N). I've always had a laptop hardwired to the Router. However, r… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
448 satisfied customers
Hi - Our WiFi was recently installed and working fine, until
Hi - Our WiFi was recently installed and working fine, until a friend came over last night and logged in, using our password, to show us some photos on her iPad. Then, this morning, I was unable to ge… read more
Nathan
Nathan
Bachelors of Science
1,516 satisfied customers
My router just opened itself and now it wont come back on
My router just opened itself and now it won't come back on after unplugging it and waiting 30 sec. Now only the computer connect light and the lamp connect light come on and the power lamp stays off. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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Our DLInk DIR 615 is not working at all. We moved it from
Our DLInk DIR 615 is not working at all. We moved it from one location to another this morning and when we went to plug it in, there was no power getting to it. It is just dead. Any suggestions.… read more
TechGrant
TechGrant
System Administrator
Bachelor's Degree
317 satisfied customers
I have a Cisco DPC 3825 Modem/router combo. It keeps reset
I have a Cisco DPC 3825 Modem/router combo. It keeps reset it self at random interval. Every 20 - 60 minutes it is as though you unplugged it and then plugged it back it.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
After a storm, Friday, I can no longer connect my phone or
After a storm, Friday, I can no longer connect my phone or my laptop to my desk top. I am getting this message on the phone: WPS Available, secured with WPA/WPA2 PSK Charter tech support said I must h… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I HAVE A LINKSYS WRT300N WIRELESS ROUTER THAT IS NOT WORKING
I HAVE A LINKSYS WRT300N WIRELESS ROUTER THAT IS NOT WORKING PROPERLY. THE OTHER NIGHT WE HAD A THUNDER & LIGHTNING STORM AND MY COMPUTER WAS AFFECTED. IN THE ROUTER, NO LIGHTS COME ON SIGNIFYING POWE… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
I have a Linksys WRT160N V3, A Dell Inspiron 1564 running Windows
I have a Linksys WRT160N V3, A Dell Inspiron 1564 running Windows 7, and an older Dell desk top. The router seemd to have a mind of it's own. I can set up a network, name it, set all the requested onf… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
my belkin router wont turn on even after i reset my modem and
my belkin router wont turn on even after i reset my modem and unplug everything it just wont turn on… read more
holyoke_ma_comp
holyoke_ma_comp
Bachelor's Degree
104 satisfied customers
We recently moved and had to buy a new desk top tower and then
We recently moved and had to buy a new desk top tower and then acquired cable internet service from Bright House Networks. When I tried to access the router (model WNR2000) to to get internet access f… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have a Belkin 2.4GHz Wireless with High-Speed Mode router
I have a Belkin 2.4GHz Wireless with High-Speed Mode router that has worked fine for several years. Now it will not allow access to the internet. (When not routed through it, I can connect). The Power… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I am working on a macbook pro, using a linksys wireless router.
I am working on a macbook pro, using a linksys wireless router. My computer says it is connected to the network wirelessly, however, if I am not sitting right next to the router with my laptop, I can … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have one adapter plugged into my xbox down stairs and upstairs
I have one adapter plugged into my xbox down stairs and upstairs I have a modem, a wireless G Access point and a etherfast router . Where should the other adapter be plugged into?… read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
I JUST HAD TIME WARNER CABLE INSTALLED, WHEN IHOOK UP MY LINKSYS
I JUST HAD TIME WARNER CABLE INSTALLED, WHEN IHOOK UP MY LINKSYS I DON'T RECIEVE INTERNET ON MY DESK TOP,MY LAPTOP SHOWS CONNECTION BUT DOES'NOT BRING UP INTERNET… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
My Linksys router is not working since a very violent storm
My Linksys router is not working since a very violent storm in my area which knocked out power lines for many hours. My Modem, Westell 220 is working asis my DSL. Does the Linksys need any treatment, … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Im having problems getting my Netgear Wnr1000v2 (supplied
I'm having problems getting my Netgear Wnr1000v2 (supplied from Comcast) to turn on. It was working fine for about two days, then just turned off. Tried unplugging it, didn't work. Tried unplugging ev… read more
Andy Kalita
Andy Kalita
Clearing Systems Analyst
Vocational, Technical or Trade Scho
910 satisfied customers
I have a Netgear router and during a recent violent windstorm
I have a Netgear router and during a recent violent windstorm we lost power for several hours. When the power went back on, the router would not respond and thus my wireless connection is inoperative.… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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