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Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 16059
Experience:  Years of experience and education.
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I have a sbg6580 modem router. I get 50Mbps download speed

Customer Question

I have a sbg6580 modem router. I get 50Mbps download speed when connected to WIFI, but can only get 10Mbps download when connected to ethernet.
Submitted: 2 years ago.
Category: Networking
Expert:  Jason Jones replied 2 years ago.

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I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
This problem can be one of a few things. First off, I would suggest replacing the Ethernet cable with a known good one that can link up with 100Mbps on another computer.
If that doesn't work, please respond back with which version of Windows or Mac OS you are running.
I will be standing by.
Thank you,

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