Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Need upgrade on modem, would like technician to install.

Customer Question
need upgrade on modem, would like technician to install.
Submitted: 2 years ago.Category: Networking
Ask Your Own Networking Question
Answered in 4 minutes by:
6/16/2015
Network Technician: Viet - Network Tech, Computer Support Specialist replied 2 years ago
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 40,180
Experience: Great troubleshooting skills with computer and network.
Verified
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Have you received a letter about the modem upgrade? If yes, does it give any instruction and/or a website link?
Also, do you have a windows or mac computer?
When you are available, please reply back at the box below to continue. Thank you,
Ask Your Own Networking Question
Was this answer helpful?
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

666 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
Lost access to my Linksys info on computer. Cannot remember.
yes , since purchasing router years ago Problem just discovered … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Can not connect to internet. Do not find password. I have tv
Can not connect to internet. Do not find password JA: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)? Customer: No JA: How is your internet connection? H… read more
Harry
Harry
1,694 satisfied customers
Put a pass word in it doesn't work, can't add the Kindle or
Put a pass word in it doesn't work, can't add the Kindle or phone … read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
40,180 satisfied customers
I attached 24MP60VQ to a Nightowl camera system. It asked me
I attached 24MP60VQ to a Nightowl camera system. It asked me for QR code. there is none on the monitor or box it came in. ? do I do/ … read more
Harry
Harry
1,694 satisfied customers
My windows 10 internet will not load on my desktop computer.
My windows 10 internet will not load on my desktop computer. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,413 satisfied customers
I cannot login in my netgear router. Has not change it
I cannot login in my netgear router JA: When did you last change your Wi-Fi password? Customer: has not change it JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or P… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
40,180 satisfied customers
I just change my Infinity modem and change my Wi - Fi and
I just change my Infinity modem and change my Wi - Fi and password I would like to know how do I connect Alexa to the new Wi-Fi ? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
38 satisfied customers
I forgot my wifi password. How can I find it? Maybe 10 years
Hi, I forgot my wifi password. How can I find it? JA: When did you last change your Wi-Fi password? Customer: Maybe 10 years ago? JA: Have you connected to this Wi-Fi network from a laptop or desktop … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have a mac pro. My wifi stated network not connection.
I have a mac pro. My wifi stated network not connection … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
121 satisfied customers
I just got WiFi and cannot get my Kindle to connect to my
I just got WiFi and cannot get my Kindle to connect to my WiFi network. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
98 satisfied customers
Cannot connect to aol.com gold or to internet explorer
cannot connect to aol.com gold or to internet explorer system say I'm connected to the internet, . I used my laptop to connect to aol, and it worked ok until today, running a boot scan now on it. than… read more
Moses C
Moses C
Bsc
627 satisfied customers
No WiFi. Spoke to bend broadband and they determined that
No WiFi. Spoke to bend broadband and they determined that their signal was working but they think the router has for some reasonautomatically … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have a modem for my internet attached to my computer. I
I have a modem for my internet attached to my computer. I have a new remote and I can't program it. Is the modem causing the problem> … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Forgot guess password. I have not changed. I thought my
I thought my password ***** judysavage but it wont work.… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Im trying to set up my camera and everytime i try to connect
im trying to set up my camera and everytime i try to connect my phone and camera together over the wifi, it kicks my phone off the wifi so it wont connect … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have an arris modem and the US/DS lights are flashing
i have an arris modem and the US/DS lights are flashing blue … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My kindle Fire has looked up and is asking for a password.
My kindle Fire has looked up and is asking for a password. Haven't the foggiest notion what to use. Can you help me? Zell … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My CISCO IP phone SPA525G can not connect to WIFI that I
My CISCO IP phone SPA525G can not connect to WIFI that I just change Optimum speed 100 to 400. … read more
murpmi00
murpmi00
BS of Science
4 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x