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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Having trouble accessing a new password

Customer Question

having trouble accessing a new password
Submitted: 2 years ago.
Category: Networking
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Who is the password *****?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Customer: replied 2 years ago.
the password ***** ********@******.***
Expert:  Kamil Anwar replied 2 years ago.
who is your ISP?
The address seems incorrect, it should be *.rr.com
Customer: replied 2 years ago.
you asked for my e-mail that is it
Expert:  Kamil Anwar replied 2 years ago.
What is your favorite movie?
Customer: replied 2 years ago.
Any of the Bergmann films
Expert:  Kamil Anwar replied 2 years ago.
this is set as a secret question on your account, and we need to know the correct/exact answer. Random guesses, may lock the account up.
Customer: replied 2 years ago.
I do not remember
Expert:  Kamil Anwar replied 2 years ago.
Please tell me your name on the bill and your phone number.
Customer: replied 2 years ago.
my phone number is(###) ###-####and the name on the bill is judy borenzweig
Expert:  Kamil Anwar replied 2 years ago.
When was the last time you logged into e-mail address?
Customer: replied 2 years ago.
just this morning
Expert:  Kamil Anwar replied 2 years ago.
Please provide me with last 4 of SSN.