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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I was in a hotel in Jacksonville, FL on Friday night and used

Customer Question

I was in a hotel in Jacksonville, FL on Friday night and used their wifi and now I cannot get on to my wifi at home. I contacted Comcast Xfinity and after much ado they tell me that is not their problem but my Toshiba laptop's problem. Can you help me?
Submitted: 2 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your Toshiba windows 8 laptop?
What is the error or message when trying to use your wi-fi at home?
When you are available, please reply back at the box below to continue. Thank you,