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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Installed DSL 2544N router on windows 8.1 running outlook 2013

Customer Question

installed DSL 2544N router on windows 8.1 running outlook 2013 takes an long time to open PDF email attachment, if I disconnect the ethernet cable after downloading I can open attachment quickly, this was never an problem with my older DSL2750B unit. Can you advise please.
Submitted: 2 years ago.
Category: Networking
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

My name is Jason. I look forward to helping you today.
This is a unique problem. I may need to run a quick analysis on the computer before I can recognize what the main issue is.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Thank you,
Customer: replied 2 years ago.
jason yes you can screen share
Expert:  Jason Jones replied 2 years ago.
Thank you.
After you accept the additional service for remote, the link for the remote session will be posted here.

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