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Brand new express. Won't connect to wi-fi. Already gone
Brand new express. Won't connect to wi-fi. Already gone through all roku website help, no help. error code 014.12. TP Link router works fine, good signal strength. 2 year old express connected just fi… read more
John Castle
John Castle
BSC in Computing Network Management and Design
786 satisfied customers
I cant get my roku to go wireless, att my roku box in my
att my roku box in my room is on with ethernet and i want to have roku wireless in livingroom … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a second TV that I changed the Wireless password on
I have a second TV that I changed the Wireless password ***** and now it is totally messed up. I contacted my cableone service and said could see that was needed an adjustment to settings. Told me to … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I am trying to connect a roku 2 player. I have a Verizon DSL
Hello Pearl, I am trying to connect a roku 2 player. I have a Verizon DSL wireless router. I can see the router on Roku and I have typed in the WPA key. The key is in all caps with spaces between each… read more
Tim
Tim
Bachelors in Information Technology
401 satisfied customers
My roku 3 will not connect to my wireless internet. My computer
My roku 3 will not connect to my wireless internet. My computer works just fine. I rechecked the password ***** my computer and I'm entering it correctly but the roku will not connect. I'm getting an … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I have recently installed a Netgear wireless range extender.
I have recently installed a Netgear wireless range extender. Since then, my Roku 3 cannot find the Netgear wireless network that I setup. How do I get my Roku 3 to find/recognize the Netgear network a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I received a roku 3 as a gift . I have Time-warner
I received a roku 3 as a gift . I have Time-warner cable, and Ipuchased a switcher box from Radio Shack to switch from cable to the roku, but I can't seem to get the roku menu on the screen. Idon't kn… read more
Expert
Expert
Roku installation doesn't recognize Netgear wireless password
My Roku installation doesn't recognize Netgear wireless network password. Can you help me? Thanks very much.… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I bought the roku streamer stick for my tv and like everyone
I bought the roku streamer stick for my tv and like everyone else im getting error code 014, we only have wifi which is for our phones so I dont have a computer to do all that resetting. It has shown … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
110 satisfied customers
I can't get my Roku to find my wireless net work. I have
I can't get my Roku to find my wireless net work. I have tried everything. It was working great, until about 3 days ago. Can you help me? Thank you, ***** ********@******.***… read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
Im having the same issue Ive seen already posted with Cisco
I'm having the same issue I've seen already posted with Cisco Linksys WRT160N router and my Roku. Everything was working fine but I used my work laptop at home and we just got swapped, and I had to re… read more
John Iacono
John Iacono
Managing network engineer
Bachelor
174 satisfied customers
I cant get any service (roku) through a wireless sender until
I cant get any service (roku) through a wireless sender until usually about 7pm (if at all). Most of the time it bogs down at trying to get local network (code 014). Paul Olsen… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I am attempting the "create roku account" step. I cannot move
I am attempting the "create roku account" step. I cannot move past this page! my password XXXXX XXXXX accepted.… read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
I JUST MOVED INTO A PLACE THAT INCLUDES MY BASIC CABLE,
I JUST MOVED INTO A PLACE THAT INCLUDES MY BASIC CABLE, PHONE AND WIRELESS. I CAN'T GET MY ROKU2 TO GET PAST THE"UNABLE TO CONNECT TO ROKU. PLEASE TRY AGAIN LATER.ERROR CODE 011. CONTACT ROKU SUPPORT.… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Roku 2 Linsys (WRT54GSv2) wireless G router Gets to 91%
Roku 2 Linsys (WRT54GSv2) wireless G router Gets to 91% update, stops with "Can't connect to Roku (Code 11)" Retried several times Please advise Already agreed to $49 but forgot password ***** started… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
Trying to set up Roku to wireless network to view TV shows
Trying to set up Roku to wireless network to view TV shows from laptop on internet and project laptop on TV screen I use att. for broadband desktop computer with ethernet connection and the wireless c… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
Recently purchased a new modem/router and my roku device will
Recently purchased a new modem/router and my roku device will no longer connect to the internet. Error code 014 is being displayed. I tried entering the roku MAC address into the new modem but still n… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
I am trying to set up a Roku HD player (can not connect with
I am trying to set up a Roku HD player (can not connect with Roku) through my Netgear wireless router and have talked with Roku tech support and was told I need to contact Netgear about disabling fire… read more
Inder
Inder
Bachelor's Degree
39 satisfied customers
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Claws224

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Chris L.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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