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Christopher Love
Christopher Love,
Category: Networking
Satisfied Customers: 119
Experience:  Owner at CJL & Associates
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I'm not where my printer is, so I'm writing without any

Customer Question

Hi. I'm not where my printer is, so I'm writing without any specific information in front of me. I have a Canon Wireless Internet printer. I believe the model number begins with a '6'. It has no USB connection. I set it up without any issues when I purchased it a couple of years ago. Recently, I unplugged it to move it to another location in the same room, and since I've encountered this 'issue' I have with it now, I went as far as to place it within a foot of my router. The printer refuses to link-up. It shows that it is 'connecting', but it continues to throw an error message telling me to 'hold and release the 'WPS' button on the wireless. I do this to no avail. It displays my wireless network correctly and tries to connect, but won't. Can you help me with this limited amount of information?
Submitted: 2 years ago.
Category: Networking
Expert:  Christopher Love replied 2 years ago.
Hello, my name is Chris. Without the full model number, I can only suggest what has worked for me in similar circumstances. If you have the original installation disk, Install it on a PC on the network and follow the setup for Wireless install. If it detects the printer, you should be good to go.
Try that and see if it works.

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