Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have 4 control 4 remotes and all of them are saying "waiting…

Customer Question
I have 4 control 4...
I have 4 control 4 remotes and all of them are saying "waiting for network" I have removed the batteries and pressed the red 4 button 4 times, I have unplugged/re-plugged the apple router, I have unplugged/replugged the control 4 box near one of the TVs etc.. Nothing works. All other devices on the network seem to be working fine. Please help!
Submitted: 3 years ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 4 hours by:
6/8/2015
Network Technician: Russell H., Internet and LAN replied 3 years ago
Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,946
Experience: 11 years work with Internet/IP, routers, networks, servers
Verified
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I would ask you to first consider, whether anything unusual happened to the network, or to the control 4 box, or to the electricity in the locale.
- Thunderstorm with lightning?
- power failure, or dimming/flickering of lights?
- reset or replacement of local WiFi router or other network box ?
If 'no' to all that, then I would ask you to consider that the Control 4 box itself might be gone-bad, defective, 'broken'. For all four remotes to fail in common and exactly at the same time is so improbable that - short of the before mentioned unusual events - the conclusion must be fairly obvious, that the Control 4 box is defective.
But before replacing it, or servicing it, or returning it as defective or for warranty repair (if still new enough to allow either of those recourses)... try re-initializing the control 4 box and remotes, as if it were a newly installed system. See if that gets it working again... then replace it, return it, or have it serviced, if it doesn't, is my advice.
Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,946
12,946 Satisfied Customers
Experience: 11 years work with Internet/IP, routers, networks, servers

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I have a samsung smart TV 6 series and the keyboard is
I have a samsung smart TV 6 series and the keyboard is locked and will not let me enter a code for wifi. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
138 satisfied customers
The wireless light turns red when i try to connect with my
the wireless light turns red when i try to connect with my roku streaming device- my roku cannot make an internet connection- my computer works fine, Joe … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My apple tv will not connect to my wireless network. I
My apple tv will not connect to my wireless network. I thiinkit is because i recently secured the network with a password ***** i don't know how to enter it into the apple base … read more
Harry
Harry
2,175 satisfied customers
Came home from holidays and my Control 4 system is down. not
Came home from holidays and my Control 4 system is down. … read more
Russell H.
Russell H.
Internet and LAN
Vocational, Technical or Trade Scho
12,946 satisfied customers
My remote controls do not work on my wii. I have tried to
my remote controls do not work on my wii. I have tried to sync them using video suggestions but nothing works. System comes on, shows the usual startup screen but there is no "HAND" to point to each i… read more
Sean_A_M
Sean_A_M
Network Technician/administrator
Associate Degree
43 satisfied customers
I have a RE3000W extender that i needed to buy in order to
I have a RE3000W extender that i needed to buy in order to get the internet to my new Smart TV. Was working for 4-5 weeks but now my smart tv says it is not connected to the internet, trying to get on… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a new Amazon Fire Stick plugged into my TV. I have a
I have a new Amazon Fire Stick plugged into my TV. I have a MAC and a Belkin router. Charter is my internet. How do I add MAC address to router access list or what do I do?… read more
Drew
Drew
101 satisfied customers
I am having issues streaming my music from my pc to my apple
I am having issues streaming my music from my pc to my apple tv 1. The music skips every 3 to 4 seconds. I have checked the internet connection, reboot apple TV, and I can't find an answer to the issu… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I am having trouble hooking my new Sharp Aquos TV to my wireless
I am having trouble hooking my new Sharp Aquos TV to my wireless internet. I am using a Cisco Linksys EA2700 router. All of my other devices (iPhone, iPad, wireless printer) will connect fine...but no… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
i tunes says on my TV that "Susan's library" cannot be open
i tunes says on my TV that "Susan's library" cannot be open because it is on a different network! what different network? we don't have a different network. HELP!… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
TV keeps showing no signal. I have rebooted everything. TV
TV keeps showing no signal. I have rebooted everything. TV is new as of two days ago. Apple TV was working fine up until a couple hours ago. Rebooted wireless router. Computers working fine. An apple … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Having trouble with my netflix on my tv, works on the iphone
Having trouble with my netflix on my tv, works on the iphone & tablet but keep getting a message "unable to connect to netflix : please try later" is there anything that i am doing wrong ?… read more
Russell H.
Russell H.
Internet and LAN
Vocational, Technical or Trade Scho
12,946 satisfied customers
we recently bought a router and every device hooked up fine
we recently bought a router and every device hooked up fine ....Now I am trying to hook up my Eee PC . It is not taking the security code (key) and is asking me to be online but is nnot accepting the … read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I need my password to my wireless network (using Linksys router)
I need my password XXXXX my wireless network (using Linksys router) to connect my Apple TV. OUr internet carrier is comcast. I have gone into the site and looked in Security. It does not show my passw… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I am trying to set up my Belkin 600N Wireless router. My problem
I am trying to set up my Belkin 600N Wireless router. My problem is best explained this way. Start with cable internet modem connected via a network cable to a dell computer. From the computer I can a… read more
Claws224
Claws224
IEEE Network Engineer
1,256 satisfied customers
We have a linksys broadband router model WRT54G. It worked
We have a linksys broadband router model WRT54G. It worked perfectly with our laptop computer. A couple of months ago our laptop died and we have tried a couple of times to connect our daughter's lapt… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have just set up the E1000 wirless router. My macbook pro
I have just set up the E1000 wirless router. My macbook pro says that it cannot connect to the router (five feet away). I am bootlegging off a neighbor's signal two blocks away, but can't get my route… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I have a WRT54G router and it has stopped sending the the signal
I have a WRT54G router and it has stopped sending the the signal to my computer via the ethernet cable or even the wireless method . Im getting the signal from the cable modem when i plug it directly … read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x