Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I just buy a used roland sc540, cannot get it connected to comp…

Customer Question
hello, i just buy a...

hello, i just buy a used roland sc540, cannot get it connected to computer. i have the same pc that it was hooked to.

I have internet hooked to a switch and a cable from switch to pc and a cable from switch to printer.i downloaded intercon and put in IP, submask and gateway numbers but keeps getting error failed to connect

Submitted: 3 years ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 4 hours by:
5/26/2015
Network Technician: Russell H., Internet and LAN replied 3 years ago
Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,967
Experience: 11 years work with Internet/IP, routers, networks, servers
Verified
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

First, you may not have installed the drivers for your Roland DGA printer. Go to this site:

http://www.rolanddga.com/owners/support/

enter your printer's serial number, and search for appropriate driver(s) or updates.

But - if your computer is one that was already working, printing, to the SC-540 printer - then it presumably has the right drivers. In which case, the network setup you have, is likely not what that computer and that printer worked through.

In fact, your computer probably has, in its printer driver, a wrong IP address for the printer. That could make it quite incapable of printing.
Also, your switch may not be allowing communication to the printer from the computer. You should go into the switch's setup, and open communication to the printer's current IP address (whatever it is) from the computer's current IP address (whatever it is).
(And to make that work "permanently", you need to have both the computer's IP and the printer's IP, fixed or non-DHCP or invariant.)
Ask Your Own Networking Question
Customer reply replied 3 years ago

how do i find the printers ip address

Network Technician: Russell H., Internet and LAN replied 3 years ago
Do you know the IP Address that the printer is supposed to have (but perhaps does not have) ?
If so you can test it, by going to
Start - [All] Programs - Accessories - Command Prompt
and entering this command

PING [printer's IP address]

and see if that gets a response, or says timed out, or says no reply, etc.

Then there's two other ways, to actually find out:

1. the printer itself may have a 'network configuration page', that you can print out, using its own controls, not using the computer. It will have the IP address on it, if so.

or

2. the switch may, when you go into its Setup, have a listing of IP Addresses assigned, and the printer's will be one of them if so (and you can eliminate which one is the computer's, by looking in the Status of the network connection, or the Details of the connection.
Ask Your Own Networking Question
Customer reply replied 3 years ago

This did not solve any of my problems. I contacted Roland and they took me through a step by step

Please refund the 28$

Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,967
12,967 Satisfied Customers
Experience: 11 years work with Internet/IP, routers, networks, servers

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I am trying to connect my cable router to my blu ray player
Good Day! I am trying to connect my cable router to my blu ray player but it keeps giving me a failed internet service test. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Im trying to connect to printer server net tool and for some
im trying to connect to printer server net tool and for some reason i cant see my ip adress … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I've hooked up an extender to our router and since this has
I've hooked up an extender to our router and since this has been done my vs540 does not communicate with versaworks or my pc for that matter I'm sure its just something in the ip address etc, but I'm … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I have a roland vp540i was working no problems I had to replace
I have a roland vp540i was working no problems I had to replace my computer. reinstalled versa works trying to install the printer and i get device not found. the computer is attached to the internet … read more
comp_audio
comp_audio
Microsoft 365 Ambassador
211 satisfied customers
I need to unlock ports on a Linksys EZXS55W Router
I used to just have a modem for my PC but bought a DVD player that can stream songs, movies, etc. To support it and the PC, I bought a Linksys EZXS55W Router but I can't get the DVD player to access t… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have a Epson WorkForce 645 printer on my network. The printer
I have a Epson WorkForce 645 printer on my network. The printer supports both a wired and wireless network connection. I want to know if I can use BOTH wired and wireless connections at the same time.… read more
Brad M
Brad M
Network Engineer
Bachelor's Degree
128 satisfied customers
HelloI have a Seagate BlackArmor NAS 220 and the Discovery
Hello I have a Seagate BlackArmor NAS 220 and the Discovery software is not able to find it. I am running Windows XP. I have a home network. I turned the Firewall off. I turned the Avast anti-virus of… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
i have a newly installed solar pv system It has a monitoring
i have a newly installed solar pv system It has a monitoring device that sends info through the internet to a company computer. The monitoring device connects to my router through the 120 volt house w… read more
Chris
Chris
233 satisfied customers
Hi I am trying to connect a Roland Sp540 v printer and cutter
Hi I am trying to connect a Roland Sp540 v printer and cutter to my desktop Windows XP Professional Version 2002 using an ethernet cable. Device cannot be found. When I open Roland versa works it asks… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Trying to connect roland vp540 printer straight to pc & having
Trying to connect roland vp540 printer straight to pc & having problems, can you help....basically device not found… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
We are changing internet provider; moving from a dsl modem
We are changing internet provider; moving from a dsl modem to a cable modem. How do I reconnect the router and switch to bring the system back online?… read more
Referent
Referent
Network Administrator
A+ Certification
32 satisfied customers
I have been a happy Linksys router user for a couple of years.
I have been a happy Linksys router user for a couple of years. Now it is not working even after I did the following 3 times: unplugged every thing waited for 2 mins and replugged everything back - not… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
I have a Cisco Linksys workgroup switch 10/100 5-port model
I have a Cisco Linksys workgroup switch 10/100 5-port model EZXS55W. I use it to link my laptop with my desktop. It has worked fine in the past - I could read and open files on either computer from th… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
how to change IP address for LAN without interfering with
how to change IP address for LAN without interfering with wireless connection? "Invalid IP address"… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
Ive got a Roland VP-540 Printer which I just moved to a new
I've got a Roland VP-540 Printer which I just moved to a new office and it no longer connects. It is connected to the computer that controls it directly via a cross-over cable. The IP address on the p… read more
KennethO
KennethO
L1 Systems Analyst
High School or GED
17 satisfied customers
I can not get internet connection with WRT54G ver 6 router.
I can not get internet connection with WRT54G ver 6 router. THE internet works without the router. I followed the powered off all devices the powered on first dsl modem, then router and then computer.… read more
Wes
Wes
Linux and Security Administrator
Bachelor\u0027s Degree
57 satisfied customers
Im doing something wrong I just dont know what. Im trying
I'm doing something wrong I just don't know what. I'm trying to set up a netgear model WNR834Bv2 on an iMac G5. It's replacing a Belkin54g. Well not yet at any rate. My computer shoes that I'm connect… read more
Claws224
Claws224
IEEE Network Engineer
1,256 satisfied customers
I have a canon imageclass 2220. Im having a hard time getting
I have a canon imageclass 2220. I'm having a hard time getting netspot to find the printer. I figure that something isn't loaded right or input error when trying to network it.… read more
AFFalcon
AFFalcon
Network Engineer
Bachelor\u0027s Degree
87 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x