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Do you put auto block screens up if the network is hacked?

Customer Question
Do you put auto block screens up if the network is hacked?
Submitted: 2 years ago.Category: Networking
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Answered in 5 minutes by:
5/12/2015
Network Technician: Josh, Helpdesk replied 2 years ago
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 20,756
Experience: 5 years as Network Admin, 10+ years of IT support
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Customer reply replied 2 years ago
When I went on my computer I was going on the Internet to Amazon and all of a sudden I got a white box that said Microsoft put an auto block on the computer because of something being compromised there was a number to call so I called. They said my network had most likely been hacked so I let him on the computer and it showed 15000 and some errors. Do you know if fox technologies is a legit company? Do I need to get this done?
Network Technician: Josh, Helpdesk replied 2 years ago
This is a SCAM -- Please do not have them do anything to your computer. The "15000 errors" that they showed you are just event logs of your computer that logs every activity and are not actual errors.

If you are comfortable with running antivirus let me know and I will give you the software, if you wish that I complete the steps for you, please accept the additional services offer that I am sending you.
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Customer reply replied 2 years ago
I have web root is that good enough or do I need something more?
Network Technician: Josh, Helpdesk replied 2 years ago
Please run Webroot and download Malware Bytes (Free version) here: https://www.malwarebytes.org/mwb-download/
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Josh
Josh
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Satisfied Customers: 20,756
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