Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking
This answer was rated:

Hi ,I dropped my Kindle (version 4.1.1) and immediately

Hi , I dropped my...

Hi , I dropped my Kindle (version 4.1.1) and immediately it stopped connecting to my wireless at home but for 3 weeks I was able to connect to wireless at office. Now it has stopped connecting to wireless at office. I've tried turning it off from the settings.

Show More
Show Less
Ask Your Own Networking Question
Answered in 1 hour by:
8/29/2013
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,097
Experience: Information Technology Specialist
Verified
Hi,
My name isXXXXX am sorry to hear that happened.
I will assist you with your Kindle. Please try this,

Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> then try and connect again.

  • To connect to Wi-Fi follow these steps:
  • Tap the Quick Settings icon
  • Select Wi-Fi.
  • Ensure Wireless Networking switch is in the on position.
  • Your home network should appear in the list.
  • Tap the name of your network. A lock symbol will appear next to your network if it requires a password.
  • Enter the characters of the password XXXXX the onscreen keyboard. Make sure that you enter the uppercase (CAPITAL) and lowercase (small) letters exactly. Otherwise, the wireless connection will fail.
  • If you need help locating your password XXXXX me know.
  • Then Tap Connect.
  • In the future your Kindle will automatically connect to the network that was most recently used.
Ask Your Own Networking Question
Customer reply replied 4 years ago

I get "Available Wi-Fi Networks (0)" and "Network: not connected"

I am very sorry that happened, unfortunately this sounds like an internal hardware failure. Most likely the wireless radio antenna connection on the inside broke loose.
The only way you will be able to use it is to get it repaired or you can download your books to your computer and then transfer via USB to the Kindle.
<>

You can transfer a variety of content from a Windows or Mac computer to your Kindle Fire through a USB cable (sold separately), including music, videos, photos, and documents. When your Kindle Fire is plugged into your computer, it will appear as a removable mass-storage device.

Note: Personal content transferred to your Kindle Fire is only stored on your device and not stored in the Amazon Cloud.

System Requirements

  • Windows-based: Windows 2000 or later.
  • Macintosh: Mac OS X 10.6 running on Intel-based hardware (and AIR version 3.3.x)
  • USB port: An available port or an attached USB hub with an available port.

Downloading Kindle content from your Kindle Library to your computer

If you have already purchased the book, magazine or newspaper you wish to transfer to your Kindle Fire via USB, visit Manage Your Kindle and locate the item you want to download from the "All Items" section. Filter your view for or search your library to quickly find an item.

Content purchased from the Kindle Store can be downloaded to your Kindle, or Kindle compatible device, as long as you've registered the device to the Amazon account that purchased the Kindle content. There is no limit on the number of times eligible Kindle content title can be downloaded to a registered Kindle device, but there may be limits on the number of devices (usually 6) that can simultaneously use a single book. Note that Kindle active content is not currently available for Kindle Fire.

  1. Click on the "Actions" button beside the title and select "Download & transfer via USB."

  2. Select the device you will transfer the file to and click the "Download" button.

    If you haven't yet purchased the item, you can choose "Transfer via Computer" when purchasing it from the Kindle Store, then click "Buy now with 1-Click."

    Description: Select Download via USB while purchasing

    If you have more than one Kindle device registered to the account, you will see a pop-up window asking you to choose a device. If you do not select the correct Kindle device, you will be unable to open the content on that device.

  3. Once you've successfully saved the file onto your computer, proceed to Transferring content via USB for further instructions.
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,097
Experience: Information Technology Specialist
Verified
Randy IT Tech and 87 other Networking Specialists are ready to help you
Ask your own question now
Ask Randy IT Tech Your Own Question
Randy IT Tech
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,097
10,097 Satisfied Customers
Experience: Information Technology Specialist

Randy IT Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

640 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

447 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
Suddenly smart tv not connecting with home network. Message
suddenly smart tv not connecting with home network … read more
Randy IT Tech
Randy IT Tech
Network Administrator
10,097 satisfied customers
System will not connect to home network. Wireless. And
system will not connect to home network JA: How are you connecting your game system to the router: wirelessly or by network cable? Customer: wireless JA: Are other devices (computer, phone, etc.) conn… read more
Jason Jones
Jason Jones
AAS Information Technology
6,320 satisfied customers
I set a password for my in home network and cannot find
I set a password ***** my in home network and cannot find where it is and how to change it. My cell phone requires this password ***** order to function with the Windows 10 computer. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
My kindle stopped connecting to home network. Sees it as
my kindle stopped connecting to home network. Sees it as strong but will not connect … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
I'm having problems with my home network. I have a dell
I'm having problems with my home network. I have a dell laptop and a dell desktop and a hp desktop. My laptop can get into the files of both other computers with ethernet or wifi. My dell desktop show… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
780 satisfied customers
I have aa home network system KX-HNB600. I installed a new
I have aa home network system KX-HNB600. I installed a new router today. How do I re-do my WIFI to connect to my hub. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
62 satisfied customers
Windows 10 pro having ability to recognize home network but
windows 10 pro having ability to recognize home network but says it cannot connect to network. (previously have been able to) … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
My computer will not stay connected to my home network it
My computer will not stay connected to my home network it keeps jumping off. I'm only having this issue with my laptop .my phone connects fine and everyone else In the house can connect but me … read more
Kris R
Kris R
IT Manager
Computing
2,596 satisfied customers
I have a home network based on a Netgear WND 4500 Router
I have a home network based on a Netgear WND 4500 Router that produces 50.4 mbs by wired connection at the router, 32.3 mbs by wifi at the router and 22.1mbs at my computer. I have installed a Ampedwi… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
I cannot get my iPhone and iPad to join my home network. It
I cannot get my iPhone and iPad to join my home network. It seems to be something wrong with the security. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I am trying to find the password for my home network, don't
I am trying to find the password ***** my home network … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Wireless home network question about Hawking 300 N
wireless home network question about Hawking 300 N repeaters: We have a wireless router Actiontec 1200 as our source for wireless and cabled access to the internet. The router is and has to be at a di… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I would like to ask an IT home network expert on how to
Hello I would like to ask an IT home network expert on how to setup bandwidth management with VIGOR Draytek router.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
What is the best way to set up my home network or are there
What is the best way to set up my home network or are there any tricks i need to know about, other than wifi extenders, to speed up my network? I have An Apple Time Machine (4th Generation) an Arris s… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I don't know my home network wifi password, I tried once and
I tried once and I must have messed it up, because the one that came in the beginning no longer works and I don't know what it is now … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
I have a question or 2 about home networking and remote
I have a question or 2 about home networking and remote connections. My spouse and I have separate desktops and laptops. She subscribes to a service that has set up a network for her and rather than j… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
When I try to log in to my home network, the system shows
When I try to log in to my home network, the system shows first that it has authenticated and connected. Then after a few seconds it goes back to authenticating and this time it says authentication pr… read more
Jason Jones
Jason Jones
AAS Information Technology
6,320 satisfied customers
Unable to connect to our whole home network. It was
Unable to connect to our whole home network. It was connected then suddenly overnight it was gone. I have read every thing and I cannot find the problem my pic is the only thing not working. When I se… read more
Martin
Martin
Network Engineering Diploma
141 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x