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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 19277
Experience:  5 years as Network Admin, 10+ years of IT support
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I cant connect with my wi fi.

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I can't connect with my wi fi.
Hi! My name is XXXXX XXXXX I will be assisting you. Please rate my answer quality on the service that I provide. Let's get started!

What error message do you receive?
Customer: replied 4 years ago.
No error messasge. Wi-Fi Networks - not connected

If you have a leather case on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30 seconds until the Kindle restarts or asks for Shutdown. If it asks for Shutdown then please shut down the device and power it back on

If that does not work, then please respond back and let me know so I can continue to troubleshoot.

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