Ask Computer Networking Questions and Get Answers ASAP
If you have a leather case on your Kindle; Please remove it before performing the steps below.
Please press and hold down the power button for 25-30 seconds until the Kindle restarts or asks for Shutdown. If it asks for Shutdown then please shut down the device and power it back on
If that does not work, then please respond back and let me know so I can continue to troubleshoot.