You didn't tell me if you had your cables plugged into the right ports on your routers. But so I'll just reiterate that part.
UPSTAIRS ROUTER --> ETHERNET JACK ON WALL
SMART HOUSE PATCH PANEL --> LOCATE THE PORT THAT MAPS TO THE UPSTAIRS PORT ON YOUR WALL, CONNECT A CABLE FROM THAT PATCH PANEL TO YOUR LAN PORT ON YOUR DOWNSTAIRS WIRELESS ROUTER.
Next question. Can you CONNECT to the wireless network and just not surf the Internet upstairs? Or can you NOT EVEN connect?
What is the SSID of both wireless routers? The SSID is basically the wireless name you see on your computer when you wish to connect to your wireless network.
If you can CONNECT to the wireless network but CANNOT surf the Internet I'd like you to do the following.
Connect a cable from your COMPUTER (Ethernet) to your wireless router upstairs into any available LAN port.
Then I'd like you to tell me your IP address. To get that do the following:
Open Network and Sharing Center by clicking the Start button , clicking Control Panel, clicking Network and Internet, and then clicking Network and Sharing Center.
Under Connection, click View status.
Your computer's IP address appears in the Value column, next to "IPV4 IP Address."
Or you can click START, RUN (or under Windows 7) click into the "search program files and folders" box, and type: CMD <then hit enter>
A black command prompt pops up. In that window type: ipconfig <then hit enter>
Look for IP ADDRESS and provide that information.