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Josh, Helpdesk
Category: Networking
Satisfied Customers: 18990
Experience:  5 years as Network Admin, 10+ years of IT support
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how can I get my old email address back.

This answer was rated:

how can I get my old email address back.
Hi! My name is XXXXX XXXXX I will be assisting you,

If you click here --->

Are you brought to an inbox?
Customer: replied 5 years ago.
yes. I have managed to get my old email gmail address, but cannot access my contacts nor can I import them
Were your contacts in your Gmail account previously or are they in a different account?
Customer: replied 5 years ago.
they are in my gmail account
Thank you for that information.

Are you unable to find your contacts OR when you click on Contacts do you get a blank page?
Customer: replied 5 years ago.
I cannot access my old account. Chrome is telling me I cannot import from one gmail address to another which sounds dumb to me

Just to confirm - You cannot log into the old account; is that correct?
Customer: replied 5 years ago.
yes, I have been able to create my old address in the new account as an alternative address, i cannot access my old address nor locate my contacts, Chrome is telling me I cannot import from one gmail address to another and my old account has just vanished
Please click here ---->

Click on the email address in the upper right hand corner and select SIGN OUT/LOG OFF

Click here --->

Sign into your old account; If you get any error messages please let me know
Customer: replied 5 years ago.
JOSH, thank you! I am back to my old account, now I will delete the mess I created. You done good!! ( as we say in the South)
You are so welcome!

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