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Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 38162
Experience:  Great troubleshooting skills with computer and network.
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My new Asus tablet TF300T-B1-B will not connect with my home

Resolved Question:

My new Asus tablet TF300T-B1-B will not connect with my home wireless network. Wireless is active, but my tablet says "authenication problem" after identifying and connecting with the wireless system.
Submitted: 5 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 5 years ago.
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

What's the brand and model of your wireless router?

Thank you.
Customer: replied 5 years ago.

Netgear N300 Wireless Router.

I have also connected to my desktop computer a Netgear N300 Wireless USB Adaptor. The desktop computor wireless network is working fine. It is my new Asus tablet that I cannot get connected to the wireless internet in my home.

Customer: replied 5 years ago.
Relist: Other.
I did not get an answer, just additional questions.
Expert:  Viet - Network Tech replied 5 years ago.
I'm sorry for the delay; here is the fix: please go to the website , or could be the website or, and login with:
  • Username = admin
  • Password = password

Then click on the Wireless settings option, and make sure the Security options is set to WPA2... and WPA... (or None).
Then, there, set the wireless /signal / mode / type to G only or N only (or G/N..., or 802.11g, or 802.11n), and save/apply, and check.

Please let me know if there is still any issue. Thank you.

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.
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