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TechGrant, System Administrator
Category: Networking
Satisfied Customers: 318
Experience:  I am a network engineer for a small firm and work with multiple small business firms for all there server/administration needs.
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Can't access

Customer Question

I can't access Can anyone help?

Submitted: 5 years ago.
Category: Networking
Expert:  TechGrant replied 5 years ago.

Welcome to JustAnswer.

I would recommend that you start over, on the back of the device there is a little RESET pin hole use a small PIN and hold it down for about 30 seconds then it will reset the device to default.

Now once it is on default use a separate computer and CONNECT wirelessly to the NETGEAR_EXT then once it is connected then open a new web-browser window and type or and try again then finish the install.


Customer: replied 5 years ago.
How do i find NETGEAR_EXT on a separate computer ??
Expert:  TechGrant replied 5 years ago.
Just SCAN for the wireless NETWORKS then you should see NETGEAR_EXT that is the default name for the extender.
Customer: replied 5 years ago.

This file name is ***** ***** my laptop where i have installed my extender software,the other computer is where my rooter is connected. I got confused when you said I should use a separate computer.

Expert:  TechGrant replied 5 years ago.
Sorry for the confusing. Normally when I set these up I get a laptop or another computer then turn on the range extender it will automatically broadcast the NETGEAR_EXT then I will conntect to it then goto the then set it up from there and bypass the CD all together. That make sense?
Customer: replied 5 years ago.

Still not working I did everything you said I should do, can't excess both sites & .com

Expert:  TechGrant replied 5 years ago.

Interesting, now you connected to the wireless name of Netgear_EXT on your lap[top right then opened up the browser and tried or .com?

Got to make sure you connect to the default Wireless SSID name of NETGEAR_EXT that is the only way the link works.

Could you give me your Model number of the extender? Thanks

Customer: replied 5 years ago.
Expert:  TechGrant replied 5 years ago.

Ok, lets try accessing the IP of the device then. Connect to the netgear_EXT or directly to the unit then open the web-browser window then type in the address bar and hit enter.

If ti ask for a username and password ***** admin for the username and password ***** the password.

That should get you in, let me know if not.

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