Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking

What can I do to restore factory settings on a Coby tablet

Customer Question
recently purchased. The problem I...
What can I do to restore factory settings on a Coby tablet recently purchased. The problem I am having is (tablet trying to connect to my home wireless network, with no success)
Submitted: 5 years ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 48 minutes by:
4/22/2012
Network Technician: Steven Wilson, Computer Support Specialist replied 5 years ago
Steven Wilson
Steven Wilson, Computer Support Specialist
Category: Networking
Satisfied Customers: 263
Experience: Networking Technologies degree in 2002
Verified
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

What is the model of the Coby tablet you want to reset?
Ask Your Own Networking Question
Customer reply replied 5 years ago

Coby - MID9742

Network Technician: Steven Wilson, Computer Support Specialist replied 5 years ago
  1. Power the unit off. Press and hold the "Power Button" till the "Device Option menu appears.
  2. Click "Power Off" and select "OK"
  3. Once the unit has been turned off. Press and hold the "back" button(silver tone button) and "power" button simultaneously for eight seconds.
  4. When the Android Icon and warning triangle appear , press the "back" button )silver tone button) once.
  5. The Android recovery screen will appear. The "Home/Menu" button will allow you to scroll up and down.
  6. Press the Home/Menu button to scroll to "Wipe Data/Factory Reset" Then press the "back" button
  7. On the next screen Scroll to "yes-delete all user data" Press the "back" button.
  8. On the next screen Choose "reboot system now" and Press the "back" button.
  9. You will now be able to access the tablet.



Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
Ask Your Own Networking Question
Customer reply replied 5 years ago
I do have an issue with resetting this tablet if there is a work around to repair the WIFI problem that was included in my initial description.
Network Technician: Steven Wilson, Computer Support Specialist replied 5 years ago
I would reset the tablet to eliminate any software problems. If after resetting the tablet you may have a faulty network adapter in the tablet, in which case you will need to get it replaced as the tablets are sealed units.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
Ask Your Own Networking Question
Customer reply replied 5 years ago
I am a little frustrated with the support and did not find this experience very helpful. I do not feel my problem was solved and the suggestion for powering this tablet on and off did not work.
Network Technician: Steven Wilson, Computer Support Specialist replied 5 years ago
You asked how to reset your tablet.. I gave you step by step instruction on how to do so.. Your tablet is a sealed unit with Android, if there is a software problem a reset will take care of it. If there is a problem with the network adapter inside of the unit the reset will show that the software is not the issue and you will need to call Coby for either a repair on the unit or if under warranty an exchange.

At no time did I tell you to simply turn off the unit and power it back on. The instructions above walk you through the reset process in which you asked how to do.

You need to follow the instructions above to reset the tablet back to factory settings. If you choose not to do so, then my suggestion is to contact coby at the number below and have them walk you through the same process as I have outlined already.

Coby Tech Support: 800-727-3592

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
Ask Your Own Networking Question
Ask Steven Wilson Your Own Question
Steven Wilson
Steven Wilson
Steven Wilson, Computer Support Specialist
Category: Networking
Satisfied Customers: 263
263 Satisfied Customers
Experience: Networking Technologies degree in 2002

Steven Wilson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

625 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

446 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
I can't get Firefox to come on, so I can't get onto the
I can't get Firefox to come on, so I can't get onto the internet … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I have a tablet 10.1, now i hawe problems with wifi
Hello, I have a tablet 10.1, now i hawe problems with wifi conection at my home, the tablet can't find my net, my galaxy 2s hawe no problem, if i go to another net conection,with my tablet, i hawe no … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I forgot my pass word for PC. Can't access cameras on PC>
I forgot my pass word for PC. Can't access cameras on PC> … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I need to up date but i no longer have windows. i have a
i need to up date but i no longer have windows. i have a telikin with lenix can i even update? … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
446 satisfied customers
Are you im just here to ask gow i could update my router ive
hey how are you im just here to ask gow i could update my router ive been noticing its been running very slow lately … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I have Netgear router. I have forgotten my password for
I have Netgear router. I have forgotten my password ***** wifi … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I am using AT&T for both my telephone and DSL WiFi service
I am using AT&T for both my telephone and DSL WiFi service via an AT&T router, model 2701HG-8. The WiFi workes well between my PC and Laptops. I just bought a Tablet and when it trys to obtain the IP … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Wrt54g i cant even fully install the disk because when I get
wrt54g i cant even fully install the disk because when I get to the step that says looking for internet connection the error says router unable to connect to internet? I need help!!!!… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
I need to cancel my XBOX live subscription. Not sure, it was
Not sure, it was purchased at the beginning of the year, it is the Minecraft edition. … read more
Mr.Med
Mr.Med
893 satisfied customers
I have an ASUS AC1750 router. My internet provider is a
I have an ASUS AC1750 router. My internet provider is a point of entry from … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
36 satisfied customers
It is not my cell phone. I just got a laptop and is want my
It is not my cell phone. I just got a laptop and is want my secret code to access my wifi … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
My phone seems to be locked out i changed my credit card
my phone seems to be locked out i changed my credit card number about a month ago and this could be the reason. i also cant get my password ***** work or i don't have it anymore … read more
Kris R
Kris R
IT Manager
Computing
2,257 satisfied customers
I am trying to set up a home lab for practicing server
I am trying to set up a home lab for practicing server 2012r2 I have 3 computers set up as servers and two clients .I am trying to see how I would set up the connection between them. I have a Netgear … read more
William Harder
William Harder
SR Sytems Engineer
Associates in IT
29 satisfied customers
I recently purchased a MAC desktop 10.12.6 Previous to
I recently purchased a MAC desktop 10.12.6 Previous to purchase I was using a Linksys N300 Network boost. I now must program it to the new computer. I followed directions how to set up from your web s… read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I have loaded SQL 2014 express on a Windows 10 computer.
I have loaded SQL 2014 express on a Windows 10 computer. When I try to reach the server it gives me an error 40.… read more
Kris R
Kris R
IT Manager
Computing
2,257 satisfied customers
I just asked you for help to reset my password.; It didn't
i just asked you for help to reset my password.; It didn't work What did I do wrong?I don't know HELP… read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
Reset my TV link or at your 700 and have lost my access to
Reset my TV link or at your 700 and have lost my access to the router I have reset it re-powered it up before my computer and then my computer I can get into the network the Internet but the admin adm… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
36 satisfied customers
I am not able to set up my account with activate Verizon. It
Second opinion] i am not able to set up my account with activate Verizon. It keeps telling me it does not recognize my email address which is the only one I have … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x