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I cannot find the netgear site ....readyshare. Can you he

Customer Question
I cannot find the netgear...
I cannot find the netgear site ....readyshare. Can you help?
Submitted: 5 years ago.Category: Networking
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Answered in 1 minute by:
3/28/2012
Network Technician: Michael Hannigan, Network Architect replied 5 years ago
Michael Hannigan
Michael Hannigan, Network Architect
Category: Networking
Satisfied Customers: 11,884
Experience: 25+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt. Certified Network Engineer/Architect
Verified

XXXXX XXXXXnigan :

Hello. My name isXXXXX will be your Primary Care Technician and I can assist you with your question.

XXXXX XXXXXnigan :

In typical, big company fashion, they have changed the URL to that site, not thinking that the millions of customers who already had their product might want to use it.

XXXXX XXXXXnigan :

And, of course, they didn't do a re-direct.

XXXXX XXXXXnigan :

Let me make sure I have the right information before I give it to you.

XXXXX XXXXXnigan :

one sec

XXXXX XXXXXnigan :

Are you still there?

JACUSTOMER-cvfs804t- :

yes

XXXXX XXXXXnigan :

ok

XXXXX XXXXXnigan :

That is the new URL

JACUSTOMER-cvfs804t- :

give me a minute to write it down

XXXXX XXXXXnigan :

ok

JACUSTOMER-cvfs804t- :

ok, I'll try it. What do i do if it doesn't work?

XXXXX XXXXXnigan :

Interesting... I didn't realize it ONLY supports your specific router.

XXXXX XXXXXnigan :

You can come back to me.

XXXXX XXXXXnigan :

But it will work.

XXXXX XXXXXnigan :

When you get to that page, you just have to sign up.

XXXXX XXXXXnigan :

In fact, you can go to it now while I am here.

JACUSTOMER-cvfs804t- :

ok

XXXXX XXXXXnigan :

Hmmm... this is very interesting.

XXXXX XXXXXnigan :

Do you have an iPad, Android, or both?

XXXXX XXXXXnigan :

Did you get there?

XXXXX XXXXXnigan :

Hello?

XXXXX XXXXXnigan :

Please remember to click accept.

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Network Technician: Michael Hannigan, Network Architect replied 5 years ago
I lost you in chat. Were you able to get to the site?

If so, please remember to click accept or the Green Smiley. If you have additional questions, just let me know.

Mike
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Customer reply replied 5 years ago
I clicked on the site with two different computers and got my URL's version of a Google page. Nothing of help there. Sorry
Network Technician: Michael Hannigan, Network Architect replied 5 years ago
That doesn't make any sense.

What is your "URLs version of a Google page".

The site is there, I can go to it myself.
Michael Hannigan
Michael Hannigan, Network Architect
Category: Networking
Satisfied Customers: 11,884
Experience: 25+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt. Certified Network Engineer/Architect
Verified
Michael Hannigan and 87 other Networking Specialists are ready to help you
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Customer reply replied 5 years ago
I typed in www.readyshare.netgear.com/ and got a list of different web sites to go to, much as if you were to search a subject on Google.
Network Technician: Michael Hannigan, Network Architect replied 5 years ago
So, you didn't actually click on the link I gave you. Compare what you typed in to what I gave you as a URL. They are not the same. You have to either click on the URL I gave you, or type it EXACTLY as you see it there.

graphic
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Network Technician: Michael Hannigan, Network Architect replied 5 years ago
Hello. I'm just following up on your Netgear Router question. It seems like you were able to get to that page OK. If you have any other questions, please feel free to come by and ask. That's what i'm here for.

Mike
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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan
Michael Hannigan, Network Architect
Category: Networking
Satisfied Customers: 11,884
11,884 Satisfied Customers
Experience: 25+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt. Certified Network Engineer/Architect

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