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Netgear router: How to find network security key?

Customer Question
How do I find my...
How do I find my network security key for my Netgear router? I'm trying to connect a new laptop computer to it.
Submitted: 6 years ago.Category: Networking
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Answered in 5 minutes by:
12/16/2011
Network Technician: Bernie, Network Technician replied 6 years ago
Bernie
Bernie, Network Technician
Category: Networking
Satisfied Customers: 7,140
Experience: 6+ years experience, Microsoft MCDST/CompTia A+ Certified
Verified

Hello, and thanks for asking your question on JustAnswer.

By any chance do you have a Windows 7 computer that is already wirelessly connected to the network (not hardwired to the router or modem)?

What is the model of your Netgear wireless router?

Thanks

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Customer reply replied 6 years ago

My other laptop computer is Windows XP.

Model: WGR614v7

Network Technician: Bernie, Network Technician replied 6 years ago
Thanks, ***** ***** Windows 7 computer you're on right now:

1. Directly connected to the router (hardwired)

or

2. Already wirelessly connected to the router?
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Customer reply replied 6 years ago

If you're talking about my home computer, it is hard-wired to the router.

I'm trying to connect my new laptop with a wireless connection.

Network Technician: Bernie, Network Technician replied 6 years ago
Ok, thanks, ***** ***** steps

First, make sure you take these steps on a the hardwired computer that is already connected to the internet (not the laptop):

Open a new web browser window, erase anything in the address bar at the top, then type: http://routerlogin.net or http://192.168.1.1

Press ENTER on the keyboard > A login prompt should pop up, to login use admin as the username, and password or 1234 as the password

Once in, click Wireless Settings > On that page look for a key #1, passphrase, or preshared key box, it will show your wireless network password

Let me know if that clears it up, if not, we will try some other steps
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Customer reply replied 6 years ago

That's the same thing it said to do from the bottom of the router.

However, when I go there and type in the username and password ***** times unsuccessfully, it says "401 user unauthorized". In other words, it does not recognize

those passwords.

Network Technician: Bernie, Network Technician replied 6 years ago
Ok, this means the administrator password ***** been changed, what we must do, is reset the router, and create a new network password *****

While it is powered on, press the reset hole on the back of your router with a paper clip or pin for 30 full seconds, then release > Wait 2 minutes, then try this:

Open a new web browser window, erase anything in the address bar at the top, then type: http://routerlogin.net or http://192.168.1.1

Press ENTER on the keyboard > A login prompt should pop up, to login use admin as the username, and password or 1234 as the password

Once in, click Wireless Settings > In the SSID box type a name for your network > Pick WPA or WPA2 for the security type

In the passphrase box make a password, at least 10 characters > Save or apply your settings. Wait 2 minutes then try to connect to this new network from your laptop.
Bernie
Bernie, Network Technician
Category: Networking
Satisfied Customers: 7,140
Experience: 6+ years experience, Microsoft MCDST/CompTia A+ Certified
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Customer reply replied 6 years ago

Ok, that worked.

A setup wizard popped up and walked me through the setup, once I reset the password ***** the back of the router like you said.

Thanks.

Network Technician: Bernie, Network Technician replied 6 years ago
You're very welcome, enjoy!
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Bernie
Bernie
Bernie, Network Technician
Category: Networking
Satisfied Customers: 7,140
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Experience: 6+ years experience, Microsoft MCDST/CompTia A+ Certified

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