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I just purchased a Kindle and my Linksys e1000 router will

Customer Question
not let me connect with...
I just purchased a Kindle and my Linksys e1000 router will not let me connect with the internet. The kindle will not accept my router password.r.
Submitted: 7 years ago.Category: Networking
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Answered in 1 minute by:
10/12/2010
Network Technician: James, Sr. Network Administrator replied 7 years ago
James
James, Sr. Network Administrator
Category: Networking
Satisfied Customers: 15,908
Experience: Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
Verified
Hi, did you configure the E1000 using the setup CD?
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Customer reply replied 7 years ago
Yes, but I have had the roouter for a long time.
Network Technician: James, Sr. Network Administrator replied 7 years ago
I understand.
Please try to re-run the setup procedure, but this time select the network encryption mode to be WEP. Then setup a 10 digit number as the network key (e.g. your phone number).

J.
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Customer reply replied 7 years ago

your insructions did not work, the response on the Kindle is "unable to connect to Wi-Fi Network

Local connection failed

Your Kindle unable to connect to the Wi-fi network"shortflamingo". would you like to enter the password XXXXX or manually set up this network" I tried both manual and enter password XXXXX no results.

Network Technician: James, Sr. Network Administrator replied 7 years ago
Did you change the network mode to WEP?
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Customer reply replied 7 years ago

I changed the security type to WEP. What is the network mode?

Network Technician: James, Sr. Network Administrator replied 7 years ago
Same thing. And did you put in a new 10 digit key?
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Customer reply replied 7 years ago
yes my telephone number
Network Technician: James, Sr. Network Administrator replied 7 years ago
Disconnet the router from the wall power for 2 minutes, then reconnect and wait a minute. Then try to connect the kindle again, using the phone number as the password.
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Customer reply replied 7 years ago
I tried your instructions, still network connections..
Customer reply replied 7 years ago
I tried your suggestion. still no network connection
Customer reply replied 7 years ago

James,

What happened to you? I have not received a response.

Network Technician: James, Sr. Network Administrator replied 7 years ago
I'll opt out so that someone else can try to help you.
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Ask James Your Own Question
James
James
James, Sr. Network Administrator
Category: Networking
Satisfied Customers: 15,908
15,908 Satisfied Customers
Experience: Highly experienced with wireless networks and wireless equipment, LAN and networking protocols

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