Ok.. what browser are you using to try and connect?
also.. what antivirus
are you using..?
To start with, id like to try and reset your browser. ( internet explorer)
Please press the windows key on your keyboard , hold it down, and press R
( the windows key is two keys to the left of your spacebar)
type in inetcpl.cpl
then on the options screen that comes up, click advanced, then click reset under reset settings, then click reset again..
then when it finishes.. close and reopen internet explorer..
now try to access the router again.. If that wont work.
Try disabling your antivirus software and firewall, it could be blocking the connection..
If it still wont work.. We may need to reset the router..
If you turn the netgear around, on the back, there is a reset button..
you will need to press the reset button in and hold it firmly for a minute..
Hold it down till all the lights flash at once then go out
Then, unplug the router and plug it back in
Now try to access the router again, but you will need to use the default username and password.. the defaults are.. leave them both blank and hit enter..
Will this allow you inside the router?