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about a problem on my laptop

Customer Question
I need to talk about...
I need to talk about a problem on my laptop while I am out of town. Have previous good experience with his help on my Lexmark printer.
Submitted: 8 years ago.Category: Networking
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Answered in 6 hours by:
6/30/2010
Network Technician: Lindie-mod,
 replied 8 years ago
Lindie-mod
Category: Networking
Satisfied Customers: 5
Verified
Hi
I'm Lindie, a Moderator for JustAnswer.

I sent
Jeffry L. Dyer a note that you are requesting him. As soon as he comes online he will see your request.

If I can help further, please feel free to ask me.

Thank you :)
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Customer reply replied 8 years ago

I will wait for Jeffry to get online. In the meantime FYI: I am in a hotel in Chicago, far from home, and connected to the hotel's internet on my laptop from home. I have always used my [email protected] email on Outlook on my laptop in previous questions but because I am having a problem only with Outlook (can't send any messages, have about 20 in my Outbox) I switched to my [email protected] email which receives and sends without any problem--same laptop, same internet connection. My [email protected] is sync-ed to my Blackberry so I can still receive and send on that but the battery had to be charged when I came back to the room so I'm on my yahoo account for greater ease. You can copy both emails with any response until this gets solved. One more thing--the Outlook worked fine the first day or so I was here.

 

Network Technician: Lindie-mod,
 replied 8 years ago
Hi

I just wanted to let you know the Expert you requested hasn't been online yet and actually hasn't been logged into the site in a few months now. Would you like to have another Expert answer?

Thank you
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Customer reply replied 8 years ago
Yes, that will be fine. I saw a fleeting message on the screen earlier this morning that mentioned trouble connecting to the server (Outlook, I think) but it disappeared so fast I couldn't see it, or retrieve it.
Network Technician: Leon Russell, PC Technician replied 8 years ago
Leon Russell
Leon Russell, PC Technician
Category: Networking
Satisfied Customers: 593
Experience: 1 Year technical training at Brick Computer Science institute, 5 Years Traffic systems integration,
Verified
Hi,

My name isXXXXX will assist you today.. Can you please give me the information after the "@" symbol in your email address
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Customer reply replied 8 years ago
it's "cox.net"
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