Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Im trying to install your Model No. WUSB54GCV3 network adapter.

Customer Question
I'm trying to install your...
I'm trying to install your Model No. WUSB54GCV3 network adapter. The adapter is recognized and it appears to be almost completely installed and then stops with an Error Message 211.

A retired computer repairman and I both have tried several times but cannot get past that point. I've tried it with and w/o the firewall.

What do I do next??
Submitted: 8 years ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 26 minutes by:
6/29/2010
Network Technician: Andy Kalita, System Administrator replied 8 years ago
Andy Kalita
Andy Kalita, System Administrator
Category: Networking
Satisfied Customers: 911
Experience: MCP, MCTS, MCSA, A+, over 10 years of working IT experience
Verified
Hi, I can help you with this. Have you tried using different USB port? Is this new adapter, or has it been used before?
Ask Your Own Networking Question
Customer reply replied 8 years ago
No, hadn't thought about that. Should I reroute it to a different one and then rerun the program or?? It is a new adapter just purchased a month or two ago and I've been trying off and on since to get it going.

Carl
Network Technician: Andy Kalita, System Administrator replied 8 years ago

Let's try these steps on this computer in question:

  1. Uninstall any Linksys software installed as part of the device installation process
  2. Pull the adapter out of the USB port and turn the computer off
  3. Plug the adapter into a different USB port and turn the computer on
  4. Let the computer boot into the Windows and wait until you get an Add New Hardware wizard.
  5. Insert the CD that came with the adapter into the CD drive, but as soon as it automatically starts up a Setup, cancel it and leave it in the drive
  6. Now, follow steps on the Add New Hardware wizard to install your adapter, and when asked to provide the driver, point the wizard to the CD drive.

 

This is a little different than installing the driver using Linksys Setup, because it doesn't install all the associated LInksys software, that you don't need. Also, this way, Windows will be your default connectivity provider, so you won't need to use Linksys software to connect.

 

 

If this answer was helfpul to you, please click Accept.

Ask Your Own Networking Question
Customer reply replied 8 years ago
I have a luncheon appointment soon. I've already done some of what you suggest but will follow through with the rest a.s.a.p. How may I get back to you if I don't succeed then?
Thanks for your help though. It looks good and I'll accept it for now.

Carl
Network Technician: Andy Kalita, System Administrator replied 8 years ago
You can always post back here, for any follow up questions. Just leave page open, or login and use My Questions link at the top.

Edited by Andy Kalita on 6/29/2010 at 6:40 PM EST
Ask Your Own Networking Question
Customer reply replied 8 years ago
Many Thanks.

Carl
Network Technician: Andy Kalita, System Administrator replied 8 years ago
No problem. I'll be here til 5:30pm EST, or tomorrow morning.
Ask Your Own Networking Question
Customer reply replied 8 years ago
Sorry Andy I didn't get back sooner. l followed thru on your suggestions. However, when it started up again with the adapter plugged in, it never would come up with "Add New Hardware wizard.

I went into Cisco troubleshooting menu and noted that it required the SP3. We had our pc checked out recently and the technician removed the SP3. So last evening I reinstalled it.

I ran thru your procedure it still did not recognize the adapter. I then tried the install program on the CD and again only got as far as Error 211.

In checking again for previously linksys programs, I could not find any in using the removal procedure. In checking drivers on line, I found three: C:\Windows\system 32\Drivers\/wYS//b54/gc/v3/sys and also RAPolnst.dat and RaColnst.dll with the same recorded date. I didn't try to remove.

If I check out Windows Explorer, I do not find that drive listed at all with the adapter installed. I have it inserted and it is blinking as I assume it's picking up signals from the router o.k.

Any further suggestions??

Carl

Network Technician: Andy Kalita, System Administrator replied 8 years ago

Can you please check the device manager:

  1. Hit Windows and R keys together
  2. Type devmgmt.msc and hit Enter
  3. Locate Network Adapters and click "+" next to it to expand it
  4. Let me know if Linksys is listed in there, and whether or not it has red "X" or yellow triangle with exclamation mark next to it.
  5. Also, look for Other Devices section in that window, and see what's listed under it. Let me know what you find.

 

Also, go to Control Panel and double click on Add/Remove Programs. Go down the list (it should be sorted alphabetically) and see if there are any Linksys programs listed. If there are, select them and click Uninstall. Also, let me know what you find.

Ask Your Own Networking Question
Customer reply replied 8 years ago
Under Network Adapters:
Compact Wireless-G USB Network Adapter
Intel(R) PRO/100 VE Network Connection (I have the 2 pcs hardwired with the router)

As before, there is no listing of any Linksys (or Cisco) programs under Add/Remove Programs.

Carl
Network Technician: Andy Kalita, System Administrator replied 8 years ago

Ok, if you didn't see Other Devices, and no devices in Network Adapters have any red "x"s or yellow exclamation marks, it looks like the driver for this adapter is actually installed. It makes me think that perhaps you get that 211 error when LInksys tries to install additional software (hence, it never gets that far, and you don't see it in Add/Remove Programs).

Can you please try the following:

  1. On this computer in question, hit Windows and R keys together
  2. Type services.msc and hit Enter
  3. Scroll down the list, and make sure Wireless Zero Configuration service is started. If not, double click it, start it, and set the start up type to Automatic and click Ok.
  4. Hit Windows and R keys together again
  5. Type ncpa.cpl and hit Enter
  6. Right click on Wireless Connection and click View Available Networks
  7. In window that pops up, select your wireless and click Connect button
  8. When/if prompted, enter security info (network key/passphrase) to connect to the wireless

I'm not sure if you've already tried it and it didn't work, but it doesn't hurt to try it the proper way.

 

If this answer was helpful to you, please click Accept.

Ask Your Own Networking Question
Customer reply replied 8 years ago
Item 3. the Wireless Zero Configuration service was already "started". Did not change.

Item 5-6 Do not find "Wireless Connection" as one on the list and not as a subhead under any of the listings.

Carl
Network Technician: Andy Kalita, System Administrator replied 8 years ago
Hmm, i'm sorry but i'm out of ideas on this one. I'll opt out of the question, which will open it up to other experts.
Ask Your Own Networking Question
Customer reply replied 8 years ago
Andy,

Many thanks for trying.

Carl

P S Need to take off now. Will have to be gone for several hours so won't get back to your other experts until later today.
Network Technician: Ryan B., Network Specialist replied 8 years ago
Ryan B.
Ryan B., Network Specialist
Category: Networking
Satisfied Customers: 1,775
Experience: Comptia A+ certified, studied for Network+ Certification
Verified
Hello and welcome to JustAnswer~!

My name is XXXXX XXXXX I would like to assist you with your question.'

If you ever encounter the following error when you are setting up your adapter with the Setup CD in Windows, you do not have to worry about not being able to use the adapter. All you need to do is to follow this article to learn how to manually install the driver yourself. It is easy, and it only takes minutes to complete the process!

NOTE: If this error occurs during your installation, click Exit, remove the CD, and reboot your computer.

1. Click the link below to download the WUSB54GC V3 Driver for Windows XP.
http://mytinyurl.net/414420

2. After downloading the driver, it will be saved to your desktop by default, unzip and extract the file.

3. Plug in the Network Adapter in your computer. Go to your Device Manager and search for the Network Adapter. You will see an (!) mark next to your adapter because the driver has not been installed yet.

4. Right-click on the Network Adapter and select Update Driver.

5. In the screen that opens click on "no not at this time" then click next

6. In the next screen click on "Install from a list or specific location" then click next.

7. Click on "don't search I will choose the driver to install" then click next.

8. Click on "have disk" then click on "browse" and browse to the spot that you downloaded the driver(most likely your desktop) then double click on the driver icon listed there.

9. After selecting the file, the driver will be installed automatically.

10. A screen may popup stating that the install is successful, now click close and you should be able to connect to the internet.
Ask Your Own Networking Question
Customer reply replied 8 years ago
Hi Ryan,

Wondering if maybe the program rec'd (v3) might not work on Windows XP Sp3 and therefore an upgrade might be helpful.

I've tried to locate an upgrade but w/o any success.

Any suggestions?

Carl
Customer reply replied 8 years ago
Ryan,

Sorry -- prior to my last message (above), I hadn't properly read your response.
In the meantime, I've tried to work through it -- actually a couple times but keep coming up to the same message when I try to install the program downloaded.

The file saved to my Desktop is actually only an information file but checking around abit further I've found the WUSB54GC V3 for Windows XP. However, when I start to install a warning from Mirosoft flashes up with "strongly recommend" to stop as damage now or later will result. Thus, I got scared out.


Any further suggestions?

Carl
Network Technician: Ryan B., Network Specialist replied 8 years ago
Thank you for the reply.

Please try the procedure one more time but this time using the download and use the driver from the link below:

http://mytinyurl.net/8444fe
Ask Your Own Networking Question
Network Technician: Ryan B., Network Specialist replied 8 years ago
This is a follow-up,did that work for you?
Ask Your Own Networking Question
Customer reply replied 8 years ago
Hi Ryan ~~

Sorry to string you along like this but I'm having major problems -- mostly in getting the time to work on this. In the meantime though I have spent an excessive amount of time in the process.

However, I've tried working thru your last suggestion several times w/o success.
When I down load from the reference you give, it appears on my desktop. When I unzip it, it unzipps into C: LinksysDriver. But before I unzip the file, I've gone back using "search" on the C: drive and deleted everything I can find with any reference to Linksys or "USB**" files that appear to relate.

Using Setup I can identify that WUSB54GC... is running o.k. up until the point where it calls for me to insert the adapter. From that point on I can't seem to find the proper file to run.

Originally, way back about a week ago when I first started this process, when I woud plug in the adapter, it would blink continually as if receiving/sending signals. Now I see no life in it. Have I fouled it up??

Also, I noted somewhere along the line that the adapter operates at 2.4 GHz. I have found out in other activities that the 2.4 is pretty much out of date. My modem/router is a Verizon's Westell model 7500. I think it's rated at 6.0GHz?? Thus, I'm wondering if the two are even compatible??

Any further thoughts???

Frustratedly,
Carl
Network Technician: Ryan B., Network Specialist replied 8 years ago
So you get stuck at step 3, is that correct?
Ask Your Own Networking Question
Customer reply replied 8 years ago
Hi Ryan ~~

I usually get down to 9 o.k. though my memus are a bit different than as you describe.

Using your latest suggestion, I use WQUSB54GC_20051228_dr. and then download it and unzip it. The unzipped files go to C:Lindsys Driver.

I look up the Network Adapter and find only 802.11.g WLAN with the yellow ! .

As in step 4 I select Update Driver. I get several options:
Install Automatically
Install from list or specific location with
Search for CD disk...
Include the locationin search
C:\LinksysDriver\WUSB54...
Don't search, I will choose --- which is the one I select.
8 Next I need to select Hardware Type and I check Disk Drives
which then brings up the Have Disk which I check.
I brouse to select C:\Lisksys Driver\WUSB54GC_GC_20081228

Selecting that particular file or any other files within the folder C:\Linksys Driver
produces the message "This specified location does not contain information about your hardward".

????????????????????????????????????

Carl
Network Technician: Ryan B., Network Specialist replied 8 years ago
thank you for the reply, that is very strange. Unfortunately, i'm out of ideas. not sure whats causing that. I am going to opt-out and open your question up to the other experts.
Ask Your Own Networking Question
Customer reply replied 8 years ago
Thanks for all your efforts.

Carl

PS The "REPLY" on the e-mail or the smaller one below it does activate this screen. However one of the links at the very bottom brought me here.
Network Technician: Richard, Network Specialist replied 8 years ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,537
Experience: 20 years consulting in the IT industry with Networking
Verified

Hi there and welcome.

 

Can you please do the following for me.

 

Remove the adapter from the computer and uninstall any traces of it please.

 

Restart the computer and keep pressing F8 until a menu appears. Choose safe mode

 

When windows loads, connect the adapter and attempt and installation. If it succeeds restart the computer normal and test.

 

Please let me know if you are still having difficulties.

Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,537
Experience: 20 years consulting in the IT industry with Networking
Verified
Richard and 87 other Networking Specialists are ready to help you
Ask your own question now
Customer reply replied 8 years ago
Thanks -- evidently that was the stickler's solution as it went through to completion and the adapter being recognized by going with the safe mode.

I've tried (several times to follow the pc instructions) to get it to recognize the basic pc to which the modem is connected but w /o success. I have a friend who's used to making those connections so will call on him.

Ryan especially tried hard to help but you were able to answer my original question about installation. We've all spent a lot of time on this so far but I don't have time now to go any further so need to drop it for now.

It appears that my account has already been charged and thus I don't expect any further charges.

Carl
Network Technician: Ryan B., Network Specialist replied 8 years ago
Hello Carl, Thanks for the response. I just wanted to reply back one more time and let you know that we didn't charge you or take your money, you actually made a deposit into your Just Answer account and the fund remain in there till either 1 of 2 options happen.

1) You are satisfied and click accept then Just Answer and the Expert get paid..
2) You are not satisfied and want a refund then we refund the deposit.

Thanks,
Ryan B.
Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: 20 years consulting in the IT industry with Networking

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
Ive recently upgraded my wireless router, which caused disruption
I've recently upgraded my wireless router, which caused disruption to my internet LAN connection (TP Link TA-211 powerline adapters) When trying to access the internet it wouldn't connect. When I trie… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Telstra 2wire 2701hgv-w. I cannot get my pc to
I have a Telstra 2wire 2701hgv-w. I cannot get my pc to recognize the device. When troubleshooting it appears that there is no properly installed network adapter and has asked to re-install the driver… read more
Jamie Lee
Jamie Lee
Computer Repair Consultant/ Breakfix Tec
A+ Computer Technician Certificatio
269 satisfied customers
My computer has just stopped recognizing my wireless router/modem.
My computer has just stopped recognizing my wireless router/modem. I cannot connect to it wirelessly or through an ethernet cable. All of my other devices can still connect both wirelessly and through… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have wildblue internet. My wireless router stopped working,
I have wildblue internet. My wireless router stopped working, so bought a Linksys EA3500. Does not recognize the internet connection. I can connect to internet by eliminating the modem. Tried another … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I am installing a n300 network adapter to my ACER desktop computer.
I am installing a n300 network adapter to my ACER desktop computer. After the software is downloaded, I receive a prompt to insert the adapter into a USP port. At that point there is a message that th… read more
John
John
Engineer
Bachelor
83 satisfied customers
Hello, Im having an issue with my Linksys (Cisco) AE1000 wireless-N
Hello, I'm having an issue with my Linksys (Cisco) AE1000 wireless-N adapter. When I first got it, it worked perfectly for 24 hours, the very next time I turned on the computer it wasn't even seeing m… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
Linksys 2.4GHz 802.11G Wireless-G USB Network Adapter Model
Linksys 2.4GHz 802.11G Wireless-G USB Network Adapter Model No WUSB54G Windows 7 Home Premium Compaq Desktop Manufacturer: Hewlett-Packard Model: CZ5210F Processor: AMD Athlon(tm) II X2 215 Processor … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I had to reload my computer and am in the process of loading
I had to reload my computer and am in the process of loading the usb adapter. It recognizes the adapter but keeps coming up with error 211. Please help. Terry C. Ott… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
Hi, trying to install an wireless adapter on a friends desktop
Hi, trying to install an wireless adapter on a friend's desktop but i am getting an error message. i've tried the fixes listed on the screen but nothing has worked. it says error 211. ideas?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I am trying to install a WUSB54GC adapter on a windows 7 (64
I am trying to install a WUSB54GC adapter on a windows 7 (64 bit) system using the supplied cd and the set up fails every time. Is there a compatibilty problem in windows 7… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
I have 2 xp computers connected one way via LAN for file printer
I have 2 xp computers connected one way via LAN for file printer sharing. The LAN is sending/receiving but I can no longer see netpath of host computer or use printer. Cannot ping eachother anymore ei… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I am no longer able to connect wirelessly to the internet or
I am no longer able to connect wirelessly to the internet or download emails on my 1yr-old Dell PC. I get a blank screen with the internet, and an error message 'failed to connect to server' when I tr… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I HI. I tried to install software for USB Wireless Connector.
I HI. I tried to install software for USB Wireless Connector. I have not plugged the connector into the USB as per instructions to install software first. I get the following message LOADING W LAN.INI… read more
LANCAT
LANCAT
Bachelor's Degree
1,332 satisfied customers
My Linksys compact Wireless-G USB Adapter is not installing
My Linksys compact Wireless-G USB Adapter is not installing correctly and Error 211 appears everytime I try to install the adapter. I have tried everything on the list of troubleshooting suggestions. … read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
Hi Guys, Trying to install Wireless Adapter- N USB Network.
Hi Guys, Trying to install Wireless Adapter- N USB Network. Good until step 'M' then we get Error message 223. We have positioned the Computer stack close to the BT Homehub and had a 5-Bar signal at s… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
i have a linksys compact wireless-g usb adapter that i am trying
i have a linksys compact wireless-g usb adapter that i am trying to use on a desktop that i brought home from work but i cant find the cd that came with it. how cani get it to work kwith my wireless r… read more
AFFalcon
AFFalcon
Network Engineer
Bachelor\u0027s Degree
87 satisfied customers
I have installed a WPC600N wireless card on a laptop computer.
I have installed a WPC600N wireless card on a laptop computer. The card sees the network and will connect for a few moments and then immediately disconnects. I have turned off the firewall on the lapt… read more
Terry Vail
Terry Vail
Senior Systems Analyst
Some College
37 satisfied customers
COMPAQ NOTEBOOK F558US - THE WIRELESS ASSISTANT STOPPED WORKING...
COMPAQ NOTEBOOK F558US - THE WIRELESS ASSISTANT STOPPED WORKING... WE CAN'T FIND A WAY TO TURN IT BACK ON.. HAVE SPENT HOURS AT COMPAQ AND HP ONLINE W/ NO SUCCESS... WHAT DO I NEED TO DO?… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x