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Hello, I am using XE102 to transmit an Aquacontroller (aquarium…

Customer Question
Hello, I am using XE102...
Hello, I am using XE102 to transmit an Aquacontroller (aquarium controller) to my laptop. It has worked well but I had to replace my router recently and also had to change my security password XXXXX my network.

After I added the new router I was not longer able to access the aquacontroller. I have lights on both the XE102 units.

Can you help?
Submitted: 8 years ago.Category: Networking
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Answered in 22 minutes by:
6/22/2010
Network Technician: Matthew J, Computer Support Specialist replied 8 years ago
Matthew J
Matthew J, Computer Support Specialist
Category: Networking
Satisfied Customers: 555
Experience: 12+ yrs computer diagnosis/repair, network infrastructure install and support, IT Administration
Verified
Hi there, my name is XXXXX XXXXX I would be happy to assist you. You have both power and ethernet lights on for both of the XE102s?

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Customer reply replied 8 years ago

Power and Ethernet lights are on, on both units.

 

Customer reply replied 8 years ago

Are you still there?

 

Network Technician: Matthew J, Computer Support Specialist replied 8 years ago
Hi there, yes I am still here. I was just doing some research into your problem. If both the Ethernet and Power lights are on for both units, I do not see as to why the connection would not be working for you. I am going to opt out of the question, which will open it for other experts to assist you. I'm sorry I couldn't come up with a solution for you.

Thanks,
Matthew
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Customer reply replied 8 years ago

OK - thanks

Customer reply replied 8 years ago
Relist: No answer yet.
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