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I am not connected to internet I dont know if something is…

Customer Question
I am not connected to...
I am not connected to internet I dont know if something is not connected I cant find my Linksys book
Submitted: 8 years ago.Category: Networking
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Answered in 2 minutes by:
6/18/2010
Network Technician: Engineer John C., Networking Expert replied 8 years ago
Engineer John C.
Engineer John C., Networking Expert
Category: Networking
Satisfied Customers: 14,638
Experience: Computer Science Engineer. Cisco, Microsoft and A+ certified.
Verified
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

What's your Linksys model ?

Thank you

John Cappucci
Computer Science Engineer
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Customer reply replied 8 years ago

WRT54GSver.6 Wireless G Broadband Router

Network Technician: Engineer John C., Networking Expert replied 8 years ago

1- What Operative System version do you have ? (Windows XP, Vista, 7, Mac OS X, etc?)

2- Please let me know the status of the internet light. (on, off, blinking, color, etc)

Thank you

John Cappucci
Computer Science Engineer

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Customer reply replied 8 years ago
I have windows xp I am connected to the internet..I lost my connection to the Linskys wireless..the lights on Linksys are four ..two are blinking
Customer reply replied 8 years ago

why is there no answer here?

This is not a good service

Network Technician: Engineer John C., Networking Expert replied 8 years ago

I am sorry for the long delay:

Ok, please follow the steps below


1- Click Start, then Control Panel

2- Double click on "Network Connections"

3- Right click your "Wireless Network Connection" and select "View Available Wireless Networks"

4- Now you will see a window with a list of network names. Select your wireless network name and click "Connect"

5- If prompted, enter your network key

Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

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Customer reply replied 8 years ago
there is no wireless connection name
Network Technician: Engineer John C., Networking Expert replied 8 years ago

What do you see when you double click on "Network Connections" ?

Thank you

John Cappucci
Computer Science Engineer
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