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I can not lock my system. It says I am not connected to the…

Customer Question
I can not lock my...
I can not lock my system. It says I am not connected to the internet. When I check local wireless connections my system come up with the lock open. I would like to lock my system (wireless internet ) I also says that I am connected with a strong signal. I recieved an e-mail saying my systems name and password, yet I am not able to use a password XXXXX What am I doing wrong?
Submitted: 8 years ago.Category: Networking
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Answered in 7 minutes by:
6/15/2010
Network Technician: Richard, Network Specialist replied 8 years ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,537
Experience: 20 years consulting in the IT industry with Networking
Verified

Hi there and welcome

 

Can you please tell me the make and model of your wireless router

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Customer reply replied 8 years ago
my router is linksys n ultra range plus model number wrt160n
Network Technician: Richard, Network Specialist replied 8 years ago

ok thank you

 

Please do the following

 

In your internet browser type in http://192.168.1.1 and press enter

 

Leave the user name as blank (empty) and enter admin for password

 

Once you are logged in, go to wireless, security. Choose wep security

 

PassPhrase is you password. Set it to any thing you like

 

Save this and your wireless is then secure. You will though need to reconnect to you wireless with the new password

 

Please let me know if you have any difficulties

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Customer reply replied 8 years ago
I did not get past the first step leaveing the user name blank and using admin for password XXXXX nothing I could not get connected
Network Technician: Richard, Network Specialist replied 8 years ago

ok then first do this.

 

On the back of the router while its on, hold the reset button in for 20 seconds.

 

Then unplug the power, wait 1 minute and plug it back in

 

Then follow my instructions please

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