Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My lap top will not connect to the internet and Im not sure…

Customer Question
My lap top will not...
My lap top will not connect to the internet and I'm not sure why
Submitted: 8 years ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 2 minutes by:
6/11/2010
Network Technician: WesPCDr, Certified Networking Engineer replied 8 years ago
WesPCDr
WesPCDr, Certified Networking Engineer
Category: Networking
Satisfied Customers: 1,509
Experience: CCNA, 11+ years in the IT field
Verified
Try these few steps:

1. Unplug your wireless router for 30 seconds and then plug it back in
2. Wait 30 seconds and try to connect to the wireless router
3. Check for Internet connection

Also try to disable any firewall software in case it is blocking the internet connection
Ask Your Own Networking Question
Customer reply replied 8 years ago

i don't think it's the wireless because the computer i'm on now has the same wireless network so if i disconnect i will get kicked off this website. also, when i tell internet explorer to diagnose the problem it says i need to change the proxy server

Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask WesPCDr Your Own Question
WesPCDr
WesPCDr
WesPCDr, Certified Networking Engineer
Category: Networking
Satisfied Customers: 1,509
1,509 Satisfied Customers
Experience: CCNA, 11+ years in the IT field

WesPCDr is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I have a myQ garage door system connected to a port on my
I have a myQ garage door system connected to a port on my linksys E1200. It has worked for several years but now it won't connect to the internet. The myQ tech. support told me, after testing my unit,… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
On my other lap top I can no longer connect to the net gear.
On my other lap top I can no longer connect to the net gear. I can on this lap top. when I try to connect on the other laptop, I can not remember the password ***** netgear? I thought it was ADMIN, an… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Was trying to hook up new WF2650 wireless, toward very end
Was trying to hook up new WF2650 wireless , toward very end of install process message came up that confirmation failed. It then locked me out if router & all internet & email disabled from the lap to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have satellite lap top. At home it works fine with my wireless
I have satellite lap top. At home it works fine with my wireless but now that I am traveling I am having a problem getting on the internet from public wi-fi's. Even though my ipad and ipod connect wit… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Good Afternoon, Please excuse ignorance - new to all this.
Good Afternoon, Please excuse ignorance - new to all this. I'm trying to use my lap top as a modem using Intel My WiFi Technology on my Dell XPS 1501X. I am connected to the internet via wirless hotsp… read more
John Iacono
John Iacono
Managing network engineer
Bachelor
265 satisfied customers
my son and I have Cisco Routers. His lap top Dell screen has
my son and I have Cisco Routers. His lap top Dell screen has quit displaying. I have a dell lap top which I will give him. He doesn't remember the password XXXXX has so that he can get online at his h… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
My IPad is in the range of your YellowDove-guest network, but
My IPad is in the range of your YellowDove-guest network, but I need password XXXXX gain access. Is that password XXXXX?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Hi just purchased netgear router. The problem I have is I have
Hi just purchased netgear router. The problem I have is I have no signal to my lap top and TV also i pod does the router have to be set in a specail place?… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
I set up a new linksys wireless connection on my lap top to
I set up a new linksys wireless connection on my lap top to make sure everything would work all over again perfectly, and it did. So now I have a brand new connection. I then started over on my desk t… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Why cant I receive reception of my Lap Top Dell Computer in
Why can't I receive reception of my Lap Top Dell Computer in Hotels, even though there is Internet connection in the Hotel?… read more
Your Professional PC Expert
Your Professional PC Expert
Bachelor\u0027s Degree
132 satisfied customers
I have two netgear routers. At my previous home it required
I have two netgear routers. At my previous home it required two due the confiquaraton of my home. We have since moved to Boise Id from Olympia Wa. After arriving at our new location I hooked up the ro… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Im having problems with my connections to the internet. My
I'm having problems with my connections to the internet. My lap top say I have a strong signal but it wont allow me to connect. It's telling me I need a security key.… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I have installed netgear -N-150. into my desk computer and
I have installed netgear -N-150. into my desk computer and I have internet on the desk computer but when I try to access my lap top to the internet I do not have an internet connection even though I h… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
my note book adapter start up disc cannot be read by any device
my note book adapter start up disc cannot be read by any device i have,i'm sure its the disc,can i download it from the internet… read more
tekbabe
tekbabe
Technical Support Coordinator
Associate Degree
310 satisfied customers
I have lost my security key uisewd on my old lap top. I have
I have lost my security key uisewd on my old lap top. I have a new lap top blocked from wireless in my home. How do I eliminate the security code requirement? Frank Kesterman… read more
Andy Kalita
Andy Kalita
Clearing Systems Analyst
Vocational, Technical or Trade Scho
910 satisfied customers
I have a Wireless-G router - Model NO, WRT54G2 which is currently
I have a Wireless-G router - Model NO,: WRT54G2 which is currently installed and working in my office on the second floor of my house. Installed in a HP Vista Desktop computer. I also have a lap top H… read more
Claws224
Claws224
IEEE Network Engineer
1,256 satisfied customers
I have a Aspire 4315 S# lxakz0y001736055102000 .my lap top
I have a Aspire 4315 S# XXXXX .my lap top shows that I have wireless connection but still shows internet disconnect.The lap top works everywhere eles but at my house.I has Verison and they said the wi… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need help networking a 2002 hp desktop main computer with
I need help networking a 2002 hp desktop main computer with 2pc laps and a lexmark printer. My linksys router model number is XXXXX version 2.1.… read more
Eric K.
Eric K.
Network Administrator
High School or GED
510 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x