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how do i do factory restore for emachine computer

Customer Question
?...
how do i do factory restore for emachine computer ?
Submitted: 7 years ago.Category: Networking
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Answered in 5 minutes by:
4/8/2010
Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
Nalosin
Nalosin, Computer Support Specialist
Category: Networking
Satisfied Customers: 1,578
Experience: 7+ years in troubleshooting and supporting computers, networks, mobile phones and peripherials.
Verified
Hello, I will try to help on your question.
What is your exact model of computer system?
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Customer reply replied 7 years ago

emachine my son is checking the model please wait

 

Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
Did you check the model?
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Customer reply replied 7 years ago
yes it is EL1300G-02W
Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
Are you able to load Windows? (to show your desktop with icons)

Edited by Nalosin on 4/8/2010 at 9:02 PM EST
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Customer reply replied 7 years ago
NO. I JUST WANT THE KEYS THAT I NEED TO PRESS WHEN I TURN ON THE COMPUTER TO MAKE THE FACTORY RESTORE. EXAMPLE F8. I DO NOT HAVE FACTORY CD
Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
Ok. The keys are ALT+F10.

If you have any further questions, please contact me here.
Thank you
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Customer reply replied 7 years ago

IT SEND TO STAR WINDOWS IN SAFE MODE OR LAST WORKING CONFI

I NEED TO GET TO THE FAC RESTORE UTILITY

Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
Turn on your computer, then press ALT+F10
during startup. eMachines Recovery
Management opens.

Click Restore system from factory default.

Click Next to continue. Your hard drive’s original,
factory contents are recovered.
This process will take several minutes

Nalosin
Nalosin, Computer Support Specialist
Category: Networking
Satisfied Customers: 1,578
Experience: 7+ years in troubleshooting and supporting computers, networks, mobile phones and peripherials.
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Nalosin and 87 other Networking Specialists are ready to help you
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Customer reply replied 7 years ago

AT ANY STAGE DURING START UP, PRESSING ALT F 10 THE RECOVERY MNGT DOES NOT SHOW. I GET THR SCRENN TO START THE COMPUTER IN SAFE MODE OR THE LAST WORKINNG CONFI

Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
Does your computer look like this:

graphic
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Customer reply replied 7 years ago
YES THAT IT IS
Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
If it's not started by pressing ALT+F10 then it means that your partition where system recovery is located is corrupted.

So there is 2 ways to start recovery:
1. if you can enter the windows from Start menu
2. to order recovery discs and recover from it.

Can you load windows?
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Customer reply replied 7 years ago

I CAN LOAD WINDOWS BUT THERE IS LIKE VIRUS PC THAT DOES NOT ALLOW ME TO CLICK .ICONS DOES NOT SHOW EITHER.

Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
If ALT+F10 buttons don't work which is 100% correct buttons to press to activate System Recovery screen, then either you can solve the problem without recovery (if possible) or to order Recovery Discs

Can you at least start in Safe Mode?

Edited by Nalosin on 4/8/2010 at 9:41 PM EST
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Customer reply replied 7 years ago
YES
Network Technician: Nalosin, Computer Support Specialist replied 7 years ago
Ok. Try this.
When you entered Safe mode go to Start -> Run (or in the Start Search box) and type

MSCONFIG
and press enter

Then go to StartUp tab and click "Disable ALL"
Then go to Services tab, check box "Hide all microsoft services" and uncheck all that left in the list

Then click Ok and restart your computer to Normal mode and see if you can get to the desktop and icons

Edited by Nalosin on 4/8/2010 at 9:46 PM EST
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Nalosin
Nalosin
Nalosin, Computer Support Specialist
Category: Networking
Satisfied Customers: 1,578
1,578 Satisfied Customers
Experience: 7+ years in troubleshooting and supporting computers, networks, mobile phones and peripherials.

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