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Byron, PC Support Tech
699 satisfied customers
CCNA, A+, MCSE 11 years at a large law firm.
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Its not my computer I'm having trouble with its my Samsung
Its not my computer I'm having trouble with its my Samsung Galaxy a10e ...I use at&t and I have unlimited data but no wifi access and the iPhone address says I'm in Dallas Texas but I'm in jonesboro L… read more
Josh
Josh
It Support Specialist
Associate Degree
8,300 satisfied customers
My Panasonic won't connect to our wireless connection. Don't
Hi, my Panasonic won't connect to our wireless connection … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
3,247 satisfied customers
I just did a upgrade on my Ipad and not I can"t connect to
I just did a upgrade on my Ipad and not I can"t connect to internet from my emails and my games drop off … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,625 satisfied customers
Our call keeps dropping participants and they have to
Our call keeps dropping participants and they have to repeatedly dial in … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,827 satisfied customers
Pass Word is not working. Sorctrum. Spectrum. That's Nothing
Pass Word is not working JA: Who makes your router? Customer: Sorctrum JA: What have you tried so far? Customer: spectrum JA: Anything else you want the Network Expert to know before I connect you? Cu… read more
Viet - Network Tech
Viet - Network Tech
Computer Technican
Bachelor's Degree
24,467 satisfied customers
My automatic payment did not go through. I have used this
Second opinion] My automatic payment did not go through. I have used this several years and not had a problem … read more
Joseph Newman
Joseph Newman
Computer Science
179 satisfied customers
Ellen, I'm trying to change my password and wifi name but
Hi Ellen, I'm trying to change my password ***** wifi name but when i get to the http://10.0.0.138 address it wont let me put in our login details. wont allow me to change the 'admin' name ? how do i … read more
Syseng
Syseng
Bachelor's Degree
6,209 satisfied customers
Unlock the network on my VFD300 Vodafone. The other day
Unlock the network on my VFD300 Vodafone JA: When did you last change your Wi-Fi password? Customer: The other day JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or … read more
Alex Royce
Alex Royce
1,156 satisfied customers
I have a Cisco CSR1000V in AWS and I need to get the
I have a Cisco CSR1000V in AWS and I need to get the AnyConnect client working. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
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My kindle wont connenct to wifi, no, yes computer ipad, It
It used to connect, now I have purchased new books and cant download… read more
Viet - Network Tech
Viet - Network Tech
Computer Technican
Bachelor's Degree
24,467 satisfied customers
I just purchase a new Netgear router when I hooked it up the
I just purchase a new Netgear router when I hooked it up the internet light was orange and I was not connected to the internet. … read more
fbox
fbox
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Second Opinion) Can't connect my Wifi to Android tv box.
Second Opinion) Customer: Can't connect my Wifi to Android tv box… read more
Kent
Kent
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Have Cisco Router model E-3000. New Cannon printer and need
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Rennan Lui
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My wifi is out cable box will not connect. US/DS online is
US/DS online is out phone is out 5ghz is blinking have restarted box myself and had Xfinity restart from cell phone … read more
technicalcat
technicalcat
Computer Science
1,755 satisfied customers
Forfot my my wifi password. time ago. I have. Having a
forfot my my wifi password JA: When did you last change your Wi-Fi password? Customer: long time ago JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the pas… read more
Ugo A
Ugo A
BA/BS
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Having problem sign in my PlayStation network. When I sign
Having problem sign in my PlayStation network JA: I'll do all I can to help. Can you tell me more about what's going on? Customer: When I sign in they send a code that I can't see JA: Is there anythin… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,827 satisfied customers
I am having an absolutely heck of a time obtaining password
I am having an absolutely heck of a time obtaining password ***** Can you PLEASE help me? Pretty please with copious amount of sugar on top? … read more
Syseng
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Bachelor's Degree
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trying to setup chromecast on windows 10 PC with and adsl modem - is this possible? … read more
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Moses C
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Get your networking problems solved here


Some of the networking problems and inquiries already handled by the technicians on JustAnswer include:


  • I just bought a new phone, but it won't sync with my router.
  • A friend hit the reset button on my modem yesterday, and I can't connect to the internet anymore. Can you help?
  • I have another notebook that I downloaded Chrome to, and now I can't connect my router.
  • My Fios Quantum G-1100 router was reset, and I don't have password sticker on the device anymore.

The networking Experts on JustAnswer.com can provide assistance over the internet or via phone, based on your schedule. However, given the technical nature of computer networking questions and issues, you’ll need to provide as much detail as possible. Be prepared to answer the following questions when you reach out for Expert help:


  • What type of network is it? How big is it? Is it a home or office setup?
  • What exactly is the issue?
  • Is the problem affecting multiple workstations or computers, or is it isolated to just one?
  • For how long have you been experiencing the issue? Has it worsened or changed in any way over time?

By providing this information, you'll be equipping the Expert to better evaluate your problem for the purpose of providing detailed, customized feedback.