Networking
Connect one-on-one with a network technician who will answer your question
Expert avatar
Claws224, IEEE Network Engineer
1,256 satisfied customers
IEEE, Microsoft
Pearl avatarPearl Wilson, Assistant
2 Network Technicians are Online Now

Computer networking questions? Ask a network technician

Verified network technicians are online around the clock and ready to answer your question online or by phone. 
Related Networking questions
My email was hacked a week ago and Optus gave me a temporary
My email was hacked a week ago and Optus gave me a temporary password ***** I'm trying to change that password. Now I can't even get into my account to do it. Keeps saying wrong user name or password … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,415 satisfied customers
Netgear: I've lost my original IP address when I tried to
Netgear: I've lost my original IP address when I tried to hook up a new wireless printer! … read more
Vishnu Babu
Vishnu Babu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
105 satisfied customers
Apps on phone and iPad not workin correctly when connected
Apps on phone and iPad not workin correctly when connected to the router … read more
Justin Johnson
Justin Johnson
Owner
3,681 satisfied customers
Unable to connect to //m.home to get update or look at
unable to connect to //m.home to get update or look at messages on my dongle … read more
bbao
bbao
Freelance IT Consultant
141 satisfied customers
Have a Samsung TabS2 SM T810. Lost my wifi connection and I
Have a Samsung TabS2 SM T810. Lost my wifi connection and I can not get it back. My home computoer on the same router, and its okay. Doesn*t like the router password. Any idea? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,052 satisfied customers
Its not my computer.Its the telephone line. I cannot contact
its not my computer.Its the telephone line. I cannot contact my brother on his landline or the internet. can you help. his home number is ***** 95470094 … read more
bbao
bbao
Freelance IT Consultant
141 satisfied customers
I can not connect to internet. All
I can not connect to internet JA: Are you able to connect using an ethernet cable? Customer: no JA: Which lights are colored and/or blinking on your router? Customer: all JA: Anything else you want th… read more
Guru Raj
Guru Raj
BSC
37 satisfied customers
Austin, a Geek Squad Double Agent just left my home where he
Josh Austin, a Geek Squad Double Agent just left my home where he installed a NETGEAR N600 router to replace my Netgear N300 that served my home: two home theaters and two MAC computers and an iPhone … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,172 satisfied customers
I bought a AC1600 Router model #R6260 and it will not
I bought a AC1600 Router model #R6260 and it will not connect to the internet. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,918 satisfied customers
We are set up from an android phone but unable to get music
We are set up from an android phone but unable to get music from spotify. HELP. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,172 satisfied customers
I have no internet connection from the 8th of dec. for.
I have no internet connection from the 8th of dec. for***@******.*** … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,415 satisfied customers
A few weeks ago I got a new router and modem and ever since
A few weeks ago I got a new router and modem and ever since I have not been able to access Netflix on my Samsung TV. … read more
bbao
bbao
Freelance IT Consultant
141 satisfied customers
I need my wi if user name and password. My wi-fi. The
The technician might of changed it when he brought a new box like a week ago … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
My password not working. Explornet. Typed in the dlink, and
typed in the dlink, and the password ***** using says wrong password … read more
Mr.Med
Mr.Med
1,460 satisfied customers
Just installed new smart router #1200M TO THE INTERNET HOW
just installed new smart router #1200M I AM CONNECTED TO THE INTERNET HOW DO I SETUP A NEW PASSWORD? … read more
Jason Jones
Jason Jones
AAS Information Technology
11,523 satisfied customers
My printer, HP ENVY 4520 All-in-One Printer is not working.
My printer, HP ENVY 4520 All-in-One Printer is not working. I switched from Century Link to Comcast XFINITY on Tuesday. The Hardware Address: (Mac) … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
My smart phone will not connect to my WiFi.. But my phone
My smart phone will not connect to my WiFi JA: Are you able to connect using an ethernet cable? Customer: Yes JA: Which lights are colored and/or blinking on your router? Customer: Green JA: Anything … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
951 satisfied customers
I'm having trouble with my internet. I can't get any device
I'm having trouble with my internet. I can't get any device at home to work. I get a message on the screens to rejoin the network. I'm instructed to cut power or turn off my router and wait 15 seconds… read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
30 satisfied customers

Get your networking problems solved here


Some of the networking problems and inquiries already handled by the technicians on JustAnswer include:


  • I just bought a new phone, but it won't sync with my router.
  • A friend hit the reset button on my modem yesterday, and I can't connect to the internet anymore. Can you help?
  • I have another notebook that I downloaded Chrome to, and now I can't connect my router.
  • My Fios Quantum G-1100 router was reset, and I don't have password sticker on the device anymore.

The networking Experts on JustAnswer.com can provide assistance over the internet or via phone, based on your schedule. However, given the technical nature of computer networking questions and issues, you’ll need to provide as much detail as possible. Be prepared to answer the following questions when you reach out for Expert help:


  • What type of network is it? How big is it? Is it a home or office setup?
  • What exactly is the issue?
  • Is the problem affecting multiple workstations or computers, or is it isolated to just one?
  • For how long have you been experiencing the issue? Has it worsened or changed in any way over time?

By providing this information, you'll be equipping the Expert to better evaluate your problem for the purpose of providing detailed, customized feedback.