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Claws224, IEEE Network Engineer
1,256 satisfied customers
IEEE, Microsoft
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My WI-FI network name:Att5s6b2v7. My FI password
my FI password *****+8k4g, I don't remember my password … read more
Jason Jones
Jason Jones
AAS Information Technology
11,601 satisfied customers
Just changed to nbn can't connect to netflix. Telstra. It
Just changed to nbn can't connect to netflix JA: Who makes your router? Customer: Telstra JA: What have you tried so far? Customer: It just tells me I am not connected JA: Anything else you want the N… read more
bbao
bbao
Freelance IT Consultant
176 satisfied customers
I connect the modem and the router and then the router to
I connect the modem and the router and then the router to the computer with an ethernet cord- but that does not seem to do it … read more
Jason Jones
Jason Jones
AAS Information Technology
11,601 satisfied customers
I have an amazon kindle which will not connect to my wifi. I
I have an amazon kindle which will not connect to my wifi. I do not know the password … read more
Josh
Josh
It Support Specialist
Associate Degree
7,493 satisfied customers
Alexa can not connect to the internet. It has been been in
Alexa can not connect to the internet. It has been been in the same spot for over year and worked just fine. I have tried other places in the house and it works. We had a big storm could that be the p… read more
Justin Johnson
Justin Johnson
Owner
4,006 satisfied customers
I cannot join my WiFi since they say I am using the wrong
I cannot join my WiFi since they say I am using the wrong password....I have been using this password ***** I have had a kindle. Anyway, how can I change my password? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,493 satisfied customers
My Mobile Broadband is disconnected and I can not get on to
My Mobile Broadband is disconnected and I can not get on to the webpage for help because I keep receiving a message that the admin password ***** I have been entering from the screen on the device app… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
417 satisfied customers
I am unable to connect to wifi. My Netgear router has a
I am unable to connect to wifi. My Netgear router has a signal but won't connect automatically or manua3 … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
22 satisfied customers
Need to establish a password for my network. Never had one
Hi JA: Hello. How can I help? Customer: Need to establish a password ***** my network JA: When did you last change your Wi-Fi password? Customer: Never had one. JA: Have you connected to this Wi-Fi ne… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,187 satisfied customers
Cant connect to nbn. lan cable. cant find ip address and
cant connect to nbn. lan cable. cant find ip address and gateway … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,152 satisfied customers
Alexa can't find my internet! What do I do? Alexa dot 2.
Alexa can't find my internet! What do I do? JA: What's the brand and model of your product? Customer: Alexa dot 2 JA: What have you tried so far? Customer: Resetting my Wifi! JA: Who makes your router… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
464 satisfied customers
Picked up a used FS750AT. Need to know how to return the
Picked up a used FS750AT. Need to know how to return the netgear fs750at to factory setting. … read more
bbao
bbao
Freelance IT Consultant
176 satisfied customers
Just spent 2 hours on the phone with a tech because I can
Hi just spent 2 hours on the phone with a tech because I can not sign on to internet with my phone … read more
bbao
bbao
Freelance IT Consultant
176 satisfied customers
My wifi keeps cutting out. Netgear orbi rb50. Called optimum
called optimum they told me to contact netgear. i reset both the router and extnder … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,378 satisfied customers
Cannot connect to internet incosta rica. I am on iPhone and
Cannot connect to internet incosta rica JA: Are you able to connect using an ethernet cable? Customer: No JA: Which lights are colored and/or blinking on your router? Customer: I am on iPhone and ipad… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,378 satisfied customers
The computer is saying I need to turn on my wifi. It is
The computer is saying I need to turn on my wifi. JA: Who makes your router? Customer: It is showing no wifi JA: Anything else you want the Network Expert to know before I connect you? Customer: No… read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
224 satisfied customers
Will not connect with our new modem. Frontier. All the
Will not connect with our new modem JA: Who makes your router? Customer: Frontier JA: What have you tried so far? Customer: All the connection options on screen (3) JA: Anything else you want the Netw… read more
Moses C
Moses C
Bsc
1,145 satisfied customers
I cant remember my HUAWEI Mobile Wifi E5573 username and
I cant remember my HUAWEI Mobile Wifi E5573 username and password ***** acces updates … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,152 satisfied customers

Get your networking problems solved here


Some of the networking problems and inquiries already handled by the technicians on JustAnswer include:


  • I just bought a new phone, but it won't sync with my router.
  • A friend hit the reset button on my modem yesterday, and I can't connect to the internet anymore. Can you help?
  • I have another notebook that I downloaded Chrome to, and now I can't connect my router.
  • My Fios Quantum G-1100 router was reset, and I don't have password sticker on the device anymore.

The networking Experts on JustAnswer.com can provide assistance over the internet or via phone, based on your schedule. However, given the technical nature of computer networking questions and issues, you’ll need to provide as much detail as possible. Be prepared to answer the following questions when you reach out for Expert help:


  • What type of network is it? How big is it? Is it a home or office setup?
  • What exactly is the issue?
  • Is the problem affecting multiple workstations or computers, or is it isolated to just one?
  • For how long have you been experiencing the issue? Has it worsened or changed in any way over time?

By providing this information, you'll be equipping the Expert to better evaluate your problem for the purpose of providing detailed, customized feedback.