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Claws224, IEEE Network Engineer
1,256 satisfied customers
IEEE, Microsoft
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I have globe with exclamation. I am not tech savvy, do you
I have globe with exclamation mark JA: Who makes your router? Customer: I am not tech savvy , do you mean telstra JA: What have you tried so far? Customer: Safe reboot , to many corpses keeps coming u… read more
Syseng
Syseng
Bachelor\u0027s Degree
6 satisfied customers
I need my security code for my wifi. I haven't since I first
I need my security code for my wifi JA: When did you last change your Wi-Fi password? Customer: I haven't since I first got it JA: Have you connected to this Wi-Fi network from a laptop or desktop (ei… read more
Viet - Network Tech
Viet - Network Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
Can't seem toconnect smarttv to roku tv. RouterXfinity.
password ***** to not work,, an we tried putting in the using the mac address … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
My Brother MFC-J825Dw will not connect to my PC, Cisco,
Turning the computer off and restarting. Turned the printer off and restarted. Verified that the printer was plugged in to the PC … read more
Viet - Network Tech
Viet - Network Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
Our internet connection is good. We are wireless. We cannot
Our internet connection is good. We are wireless. We cannot hook up with you tube or netflix. It says we are not connection. Can you help us … read more
Steve Asher
Steve Asher
AAS Network Infrastructure
59 satisfied customers
FireHD10 Ipad not able to connect to wifi, have a request
FireHD10 Ipad not able to connect to wifi, have a request for a … read more
Randy IT Tech
Randy IT Tech
1,753 satisfied customers
I am trying to register my new kindle but having a problem.
I am trying to register my new kindle but having a problem … read more
Viet - Network Tech
Viet - Network Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
About my router. ASUS of course. Can I bridge my ac68u to
About my router JA: Who makes your router? Customer: ASUS of course JA: What have you tried so far? Customer: Can I bridge my ac68u to att router/modem JA: Anything else you want the Network Expert to… read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I am unable to connect to wi fi network. How do i get my
I am unable to connect to wi fi network JA: Does your network appear in the Wi-Fi list on your e-reader? Customer: no JA: Are other devices (computer, phone, etc.) connecting to the router? Customer: … read more
Viet - Network Tech
Viet - Network Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
I have no WiFi coverage. Trying that now. The Ethernet is
I have no WiFi coverage JA: Are you able to connect using an ethernet cable? Customer: Trying that now JA: Which lights are colored and/or blinking on your router? Customer: The Ethernet is not workin… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
474 satisfied customers
I need a solution to clarify my wifi connection problem in
i need a solution to clarify my wifi connection problem in my huawei g8 set … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
Thr router is not broadcasting although the lights are on.
thr router is not broadcasting although the lights are on. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I cant connect to wifi, no haven't tried that. haven't got a
no haven't tried that. haven't got a couple. its an old computer trying to bring back to life. last used around 2008 … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
91 satisfied customers
Need password for network 7v24c, Cell I4, Using cell I5,
Need password ***** network 7v24c JA: What device or product does this involve? Customer: Cell I4 JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Using cell I… read more
Viet - Network Tech
Viet - Network Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
There was a problem connecting to the network. All solid. It
there was a problem connecting to the network JA: Does your network appear in the Wi-Fi list on your Apple device? Customer: no JA: Which lights are solid and which are blinking on your router? Custom… read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
Trying to find the PIN number on my router. Netgear99.
Looking on the label I only find the S/N and the two MAC addresses … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
247 satisfied customers
Electric company turned off power to grid where I live for 3
Electric company turned off power to grid where I live for 3 hrs and now PS4 won't connect to the internet. How do I get connected to internet? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
Forgot my wifi password. Step son repaired my computer and
step son repaired my computer and never told me what it was. Unfortunately he passed away … read more
Byron
Byron
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Bachelor's Degree
662 satisfied customers

Get your networking problems solved here


Some of the networking problems and inquiries already handled by the technicians on JustAnswer include:


  • I just bought a new phone, but it won't sync with my router.
  • A friend hit the reset button on my modem yesterday, and I can't connect to the internet anymore. Can you help?
  • I have another notebook that I downloaded Chrome to, and now I can't connect my router.
  • My Fios Quantum G-1100 router was reset, and I don't have password sticker on the device anymore.

The networking Experts on JustAnswer.com can provide assistance over the internet or via phone, based on your schedule. However, given the technical nature of computer networking questions and issues, you’ll need to provide as much detail as possible. Be prepared to answer the following questions when you reach out for Expert help:


  • What type of network is it? How big is it? Is it a home or office setup?
  • What exactly is the issue?
  • Is the problem affecting multiple workstations or computers, or is it isolated to just one?
  • For how long have you been experiencing the issue? Has it worsened or changed in any way over time?

By providing this information, you'll be equipping the Expert to better evaluate your problem for the purpose of providing detailed, customized feedback.