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Just purchased a WD 2TB My Passport external hard drive. I
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Richard
Richard
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I use a WD My Passport Ultra as a backup drive. When I look
I use a WD My Passport Ultra as a backup drive. When I look at the files stored on that drive, I see no new files even though the WD software notices tell me a backup was successful. Backups appear to… read more
Harold Hanna
Harold Hanna
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I retired my older pc(Microsoft OS vista) and replaced it
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David L
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My WD "My Books Studio" external drive will not open on my
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Christopher Bessler
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My computer crashed. I had to start my computer from new.
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Russell H.
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Vocational, Technical or Trade Scho
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Meet the Experts:

Russell H.

Russell H.

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Working to keep PC-type computers working since 1988.

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Jess M.

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Robert M.

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DJ_T_Dogg

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Chris L.

Chris L.

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Byron

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CCNA, A+, MCSE 11 years at a large law firm.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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