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I have an external hard drive that is no longer coming on.
I have an external hard drive that is no longer coming on. It was working earlier today now the power cord light and the light on the drive won't come on. Should I replace the power cord, power adapte… read more
Sheri
Sheri
Bachelor's Degree
1,610 satisfied customers
I purchased an Iomega eGo external harddrive 3-4 yrs ago and
I purchased an Iomega eGo external harddrive 3-4 yrs ago and recently had to replace my computer when it failed. All of my drivers were lost and now my eGo drive (model #RPHD-UG PIN 31923300) no longe… read more
John - Tech Expert
John - Tech Expert
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I am the owner of a IOMEGA MDHTD12T-U2 Drive. I have just
I am the owner of a IOMEGA MDHTD12T-U2 Drive. I have just discovered that it does not appear to be working properly....blue light on front is on, but no sound and no recognition of this device by my laptop when connected via USB cable. Any suggestions? … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
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I have an Iomega external hard drive Serial # 96A927057F. I
I have an Iomega external hard drive Serial # 96A927057F. I would like to know its capacity so I know how much room I have for back-ups. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,742 satisfied customers
I have an older (circa 2005) Iomega portable hard drive that
I have an older (circa 2005) Iomega portable hard drive that I used on a previous laptop - now I am using a Surface with Windows 10. The files will not open. I think I need some drivers to enable this… read more
Kris R
Kris R
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I can't my computer with windows 10 to recognize my iomega
I can't my computer with windows 10 to recognize my iomega external hard drive … read more
arsufi2002
arsufi2002
Bachelor's Degree
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Have HDD 160GB, serial no.0VDE3807FA. Cannot get Windows10
Have HDD 160GB, serial no.0VDE3807FA. Cannot get Windows10 to recognize the external drive. Help, please. Wayne … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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I have successfully setup my ego encrypt plus. But, I 't
I have successfully setup my ego encrypt plus. But, I don't know how to save my documents in it.… read more
Dustin
Dustin
Support Technician
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I recently upgraded to windows 10 and am wondering if my
I recently upgraded to windows 10 and am wondering if my Iomega Prestige Desktop hard drive will work with 10 or is there an upgrade I need?… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor's Degree
1,008 satisfied customers
I have a relatively new lap top with very little on it
I have a relatively new lap top with very little on it except MS Office....works fine...The computer says I can upgrade free to Windows 10 but when I try , it gets to the end of the upgrade and I get … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
128 satisfied customers
I cannot install IOMEGA eGO on my laptop (Windows 7 - 64bits
Dear Sir I cannot install IOMEGA eGO on my laptop (Windows 7 - 64bits - Office 2010) At first connection to an USB port, here is the ERROR msg I have: Chilkatlog: UnzipToFile Failed to open file (2) f… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,921 satisfied customers
i have a iomega ego external hard drive that will import to
i have a iomega ego external hard drive that will import to my windows 8 laptop but not export from my laptop to the external drive… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
180 satisfied customers
How to wipe off detail from Iomega connected to acer Gateway
How to wipe off detail from Iomega connected to acer Gateway which has been wiped Dr I Raiter - giving these to grandson… read more
John
John
System/Network administrator
High School or GED
2,870 satisfied customers
I have an iomega eGo 2tb drive that I loaded all my coputer
I have an iomega eGo 2tb drive that I loaded all my coputer stuff onto prior to reloading Windows XP. My computer is up and running fine but the external drive clicks and will not load. After about a … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,742 satisfied customers
Greetings, my iomega eGo has been working fine for about 9
Greetings, my iomega eGo has been working fine for about 9 months. yesterday I believe that while my laptop was operational the eGo disconnected. upon arriving home from work I connected the drive but… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,534 satisfied customers
In August, 2011, I purchased an Iomega eGo 500GB FW800/USB
In August, 2011, I purchased an Iomega eGo 500GB FW800/USB Ruby hard-drive at Apple as backup for my computer. It worked well until two months ago. Now Apple tells me it is dead. I will need to replac… read more
Mike6708
Mike6708
Enrolled in associates degree
498 satisfied customers
I have a Dell Inspiron 530VIIV E4500 Core 2 Duo. I purchased
I have a Dell Inspiron 530VIIV E4500 Core 2 Duo. I purchased in October 2010 an IOMEGA Select Desktop 1TB Model GDHDU p/n31803900. I connected the drive about a year ago to my Dell and it worked fine … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,534 satisfied customers
i am not able to see the partitions of my 1TB eGO portable
i am not able to see the partitions of my 1TB eGO portable Hard Drive...It only opens Virtual CD Drive (Iomega Encryption). Pls help me and guide me what to do and how to recover all the partitions al… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,534 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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