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Related Computer Hardware Questions
Nothing. I have a Magic GO plugged into the wall outlet! My
Nothing. I have a Magic Jack GO plugged into the wall outlet! My husband can not call our home phone--unrelated to the Magic Jack and get to me on the home phone. The call is sent to our phone but aft… read more
Dustin
Dustin
Support Technician
8,502 satisfied customers
About 3-4 weeks ago the magic jack phone stopped ringing,
about 3-4 weeks ago the magic jack phone stopped ringing, but voice messages continued to email to my email account. On Thursday, 10/31 RCNinstalled new internet service. The installer went up the tel… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
2,010 satisfied customers
My old magic broke I have another one I want to register the
my old magic jack broke I have another one I want to register the n\ew one my number is(###) ###-####… read more
Josh
Josh
Computer Enthusiast
Associate Degree
28,113 satisfied customers
Nothing, internet temp off line. my magicjack phone has not
nothing , internet temp off line . my magicjack phone has not worked for 3 days now , … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
3,522 satisfied customers
Replacing old magic with new a new one--my current magic
replacing old magic jack with new a new one--my current magic jack number is(###) ###-####-what do need to do --thanks, ***** ***** … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
494 satisfied customers
My internet was down, however it has now been restored. My
My internet was down, however it has now been restored. My Magic Jack phone has not re-connected. Is there something I need to do to make that happen?… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
I have No Line showing on my phone after I hooked up my
I have No Line showing on my phone after I hooked up my Magic Jack to my computer My version is 3 years old and I have Windows 10 on my computer Recent upgrades also done on my computer… read more
Louie
Louie
Shop Owner
Industrial Technologist
114 satisfied customers
my magic jack broke &I had paid for 5 years of service I have
my magic jack broke &I had paid for 5 years of service I have a new magic jack how can I hook it up & get the rest of my prepaid service please help me… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,908 satisfied customers
I living In Suriname South America and bought a magic jack plus. If
I living In Suriname South America and bought a magic jack plus. If I make calls to the usa , it works perfectly. My Son is study in the Netherlands Europe and I bought also a magic jack plus for him.… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
5,360 satisfied customers
I have been a user of Magic Jack Plus for approximately 18
I have been a user of Magic Jack Plus for approximately 18 months. Now the device broke and it is out of warranty. I went to Best Buy and purchased another. They indicated to me that it should plug an… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,908 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
194 satisfied customers
How do I get the magic messages removed from my phone. I
How do I get the magic jack messages removed from my phone. I keep getting the same message over and over as follows: Error 1 (Sometimes Error3002) check your internet connection or visit customer car… read more
Karl
Karl
IT Manager
314 satisfied customers
MagicJack does not seem to have power, lights do not light
MagicJack does not seem to have power, lights do not light up when it's plugged in. I have unplugged it for 30 inutes and plugged it back in and still nothing happens.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
194 satisfied customers
Calls being dropped after 1-2 minutes. Received replacement
Calls being dropped after 1-2 minutes. Received replacement power adaptor but did not fix the problem.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
Maxwell Kohler
Maxwell Kohler
BS of Science
cannot place calls with my phone which is connected to the
cannot place calls with my phone which is connected to the magic jack. i have been on line with the genius magic jack technicians for approximately five hours and they still cannot fix my problem. I h… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
MagicJack talked to a man earlier that said he could help me
MagicJack talked to a man earlier that said he could help me with my mj. the problem is it will not run like it did earier today. I updated my computer. and all i get is a screen that says to plug my … read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
I purchased my MJ about 3 years ago. I was unable to get the
I purchased my MJ about 3 years ago. I was unable to get the Magic to function so I was unable to call Magic Jack for any assistance. I gave up. Today I purchased a new phone and have attempted to get… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,249 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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