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I just downloaded Office and am told I not have a current
I just downloaded Office and am told I not have a current license? … read more
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I recently purchased a copy of Microsoft Office 365 for
Hello! I recently purchased a copy of Microsoft Office 365 for Business by mistake and loaded it onto my computer. Is it possible to get a refund, or to swap 356 for Business out with 365 for Individu… read more
Moses C
Moses C
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I have had a outlook.com premium account for years. My annual subscription expires today and while I have tried use the renew button, I cannot seem to complete the transaction. I get as far as enterin… read more
Dustin Stroh
Dustin Stroh
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I resubsubscribed to Offiice 365 and I cannot get it to
I resubsubscribed to Offiice 365 and I cannot get it to work. My order number is###-##-####… read more
Bing
Bing
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I purchased Microsoft Office 365 Home on a subscription
I purchased Microsoft Office 365 Home on a subscription basis. Can I convert this to a one-time purchase? I am happy with the product as it currently exists and do not require future updates. … read more
Ugo A
Ugo A
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I am a student at grand canyon university. I used to have
i am a student at grand canyon university. I used to have word, excel and power point in microsoft. I could not afford to purchase/renew and I have been able to work in them regardless. I am trying to… read more
John - Tech Expert
John - Tech Expert
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Id like to renew my Office subscription over the phone using
Id like to renew my Office subscription over the phone using my credit card I am in Sydney Australia … read more
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Uran
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Hi. Have renewed my Microsoft Office 365 on 5/15 but keep receiving message that I need to renew outlook. Outlook not working properly … read more
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Cody
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I paid the $99 to renew my subscription. Yet the systems
I paid the $99 to renew my subscription. Yet the systems says that the subscritpion expired and would not updat emy mail. Help!! … read more
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I can't open Outlook since the latest windows 10 update. I
I can't open Outlook since the latest windows 10 update. I get the following message "cannot open microsoft outlook cannot open the outlook window the set of folders cannot be opened an unexpected err… read more
Aaron B
Aaron B
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I have Word and Excel. I got a message when I opened Word
I have Word and Excel. I got a message when I opened Word last week that I needed to renew Office 365 which I did for $69.99.. I am now getting a message on Excel that it will cease to exist on 5/19 u… read more
Richard
Richard
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I am 73 years old and just had my 365 office expire so I
I am 73 years old and just had my 365 office expire so I purchased it again for $99.99 and I still do not have any functionality for EXCEL or WORD. I need help. … read more
Cody
Cody
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I have a mac pro that I have have had Office for Mac
Hi there, I have a mac pro that I have have had Office for Mac installed for years. Lately, however, I keep getting locked out of Microsoft Word with a pop up for 365 that i DO NOT want. How can I sto… read more
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Kamil Anwar
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Bachelor's Degree
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My Microsoft office expired, and my girlfriend gave me, her
Hi, my Microsoft office expired, and my girlfriend gave me, her code that she hadnt used... I am not sure how to activate it … read more
Vishnu
Vishnu
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My office not link with my file. ASUS,model E200HA,Ram 64bit
not yet,Anyhow I can open office file but no office icon show. … read more
Viet - Computer Tech
Viet - Computer Tech
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I am in Canada. I have paid last December 12, 2018, for
my name is Janpiere ******, I am in Canada. I have paid last December 12, 2018, for renewal of my subscription for Microsoft office 365 Home but I can't use the product because I can not remember the … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,436 satisfied customers
I have been using my Word ,microsoft office I believe it is
Good morning . I have been using my Word ,microsoft office I believe it is called up until this week . Now I find I cannot access it . I am trying to find out if I need to purchase it again?I have tri… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
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I keep getting a message that my magic jack is about to expire,
I keep getting a message that my magic jack is about to expire, but I just renewed it yesterday. Please help me, I'm not savvy about computers… read more
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Jeremy
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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