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Our magic doesn't work. I was on a chat and was directed to
Our magic jack doesn't work. I was on a chat and was directed to pay for a trial to get to talk to an expert but when I try to pay I get a message telling me that my American express number is ***** … read more
Ugo A
Ugo A
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Hi, I just arrived from Florida, I'm in Québec Canada being with MagicJack since the last 5/6 years … read more
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Christopher Love
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My magicjack is deactivated with no reason why? Can you
hi my magicjack is deactivated with no reason why? … read more
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I need to renew my magic account. Magic plus for the last
I need to renew my magic jack account JA: What magicJack model do you have? Customer: magic jack plus for the last five years JA: How long has this been going on with your magicJack phone? What have y… read more
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I renewed my magic account and number ten days ago. 305
I renewed my magic jack account and number ten days ago.(###) ###-#### … read more
Josh
Josh
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I have received this message from Magic: The problem is that
The problem is that my premium phone number is ***** and I don't know how to renew it(###) ###-#### … read more
IT Miro
IT Miro
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Bachelor's Degree
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I have No Line showing on my phone after I hooked up my
I have No Line showing on my phone after I hooked up my Magic Jack to my computer My version is 3 years old and I have Windows 10 on my computer Recent upgrades also done on my computer… read more
Louie
Louie
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I am try to log in my magic account, but i forget my magic
i am trying to log in but its showing your device not on this account… read more
Louie
Louie
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How can i renew my magic ***** *****? , my name is
my name is ***** ***** and my number is(###) ###-#### … read more
Dustin
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My Magic Jack subscription has expired, but I am having difficult
My Magic Jack subscription has expired, but I am having difficulty getting connected to re-subscribe.Help!!!!… read more
Dustin
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How do I get a replacement for my Magic Jack Plus unit. It
How do I get a replacement for my Magic Jack Plus unit. It seems to have died during a big electrical storm. After it appeared to have died, I plugged a push button telephone hand set into the Magic J… read more
Byron
Byron
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why does my magic jack phone connection always seem to cut
why does my magic jack phone connection always seem to cut off the conversation/connection right into about 1 hr. into the conversation..?? always does...!!!???… read more
Louie
Louie
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My magicJack has been off for some time and I am now trying
My magicJack has been off for some time and I am now trying to have magic jack again. What shall I do? Marguerite… read more
Louie
Louie
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I was chatting with Brandon. I am not really literate about
I was chatting with Brandon. I am not really literate about the computer. There were several that popped up and I was not sure what to do about them. I do not have any phone service and I was trying t… read more
Dustin
Dustin
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14,753 satisfied customers
i want to renew my magic jack plus (not connected to the computer
i want to renew my magic jack plus (not connected to the computer but to the wall) now. please help. I can't remember any User Id or password. Can a tech just give me a phone call: XXX-XXX-XXXX… read more
IT Miro
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I have set up our new magic jack but it is not receiving any
I have set up our new magic jack but it is not receiving any outbound calls when i dial from my cell our number we had it says the number has been disconnected. we have the magic jack plus and should … read more
Molinari
Molinari
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I bought a magic jack a few years ago. I started using just
I bought a magic jack a few years ago. I started using just my cell for contact. I now wish to use my magic jack as my house phone again. What do I need to do to be reinstated.… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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just bought magic jack plus. got it activated. but not sure
just bought magic jack plus. got it activated. but not sure of the connections. i disconnected the phone line from my panasonic cordless telephone machine and connected it to the magic jack device. th… read more
Engineer John C.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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