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My Kindle Fire stopped receiving wi-fi although I wrote the
My Kindle Fire stopped receiving wi-fi although I wrote the password ***** so in desperation I made my Kindle Fire back to Factory Settings but now I can't even set it up, and when I phone Amazon Kind… read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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If myrouter need to be reprogramed does this mean i need to
if myrouter need to be reprogramed does this mean i need to call my internet company to get it reprogrammed since i have no copy of the configuration?… read more
David L
David L
Bachelor's Degree
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I have purchased a Dlink Covr AC3900 Whole home wi fi System
I have purchased a Dlink Covr AC3900 Whole home wi fi System and it seems to always after a little time shut off the wi fi and we have to go back into our settings on our phones and Computers and rese… read more
Vishnu
Vishnu
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I need to find my reuters password. I have an Imac computer.
I need to find my reuters password. I have an Imac computer … read more
Isaac Franklin
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I cannot remember the password the cisco router. Is there
I cannot remember the password ***** cisco router. Is there somewhere on my computer I can look or someone to call. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I am using an ARRIS modem from Charter and all my lights
I am using an ARRIS modem from Charter and all my lights are green. My Netgear 90 router is new and was working fine and then I was not able to access my WiFi internet connection. I attached a new Eth… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I need the password for my wireless router. I am trying to
I need the password ***** my wireless router. I am trying to set up another TV … read more
Jess M.
Jess M.
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Bachelor's Degree
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I have a google wifi rrouter. A couple of days ago, I lost
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Mirza Vaseem
Mirza Vaseem
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I am trying to get my wifi operational. I called phone
I am trying to get my wifi operational. I called phone company and they said was probably router. I bought a new one today and installed it . Still don't have wifi for my cell tower or cell phone. … read more
Michael T
Michael T
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My magicjack is not working it says your server is down and
My magicjack is not working it says your server is down and that's why I can't use my majack. Can you fix it from where youare.. … read more
David L
David L
Bachelor's Degree
5,909 satisfied customers
I am sorry to say that I'm having trouble with my Apple
I am sorry to say that I'm having trouble with my Apple devices. I can't connect them to the home WiFi. Also, I set up Touch ID and can't remember setting up a password. Now, I'm blocked out of my IPh… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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Hey Chris, I have a HP Laptop (circa 2012) that is running
Hey Chris, I have a HP Laptop (circa 2012) that is running Windows 8.1 - I find that I get kicked off of my home WIFI when I'm only in the other room from the router which is an ASUS N900 - my interne… read more
Chris R.
Chris R.
Bachelor's Degree
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Hello, We have a Netgear R6300 Router, we misplaced the user
Hello, We have a Netgear R6300 Router, we misplaced the user name and maybe the password. also the serial number on the bottom of the router is trashed, can't make out the complete number. And we can'… read more
Byron
Byron
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Bachelor's Degree
128 satisfied customers
i bought netgear wifi extender WN2500RP, I did the manual set
i bought netgear wifi extender WN2500RP, I did the manual set up but cannot connect to extender keeps telling me I mis typed the passphrase.… read more
Viet - Computer Tech
Viet - Computer Tech
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How do I view my camera from the internet? I can see the camera
How do I view my camera from the internet? I can see the camera over my LAN and WLAN but not from the internet.… read more
Drew
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I have a canon printer and i am trying to print without color
I have a canon printer and i am trying to print without color ink - just installed ink and would like to know how to over ride the request to install color ink - all i need now is for the black ink to… read more
CompExpert
CompExpert
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Associate Degree
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I have a Netgear WNDR300 wireless router. My niece told me
I have a Netgear WNDR300 wireless router. My niece told me my wireless connection was open to whoever wanted to use it. So I went into router login, wireless settings and changed it to WPA-PSK [TKIP] … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have a 2102 connected to my Netgear MBR1210 via an ethernet
I have a 2102 connected to my Netgear MBR1210 via an ethernet port. I have phone service, however every phone call is disconnected after 31 minutes. My phone provider insists it's nothing to do with t… read more
David L
David L
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Meet the Experts:

Russell H.

Russell H.

Computer Repairer

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Working to keep PC-type computers working since 1988.

Jess M.

Jess M.

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Computer Hardware Support Specialist for more than 10 years

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Shefin

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Robert M.

Robert M.

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20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

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Byron

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CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

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Certified Hardware expert with over 10 years experience.

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Jins M. N.

Computer Hardware Engineer

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12+ years experience. Expert in various softwares and hardware devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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