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Not my computer. I have a brand new WD portable hard drive.
Not my computer. I have a brand new WD portable hard drive. I want to format it for a Mac. Can you help? … read more
Richard
Richard
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IT Manager, Consultant
50,871 satisfied customers
I use a WD My Passport Ultra as a backup drive. When I look
I use a WD My Passport Ultra as a backup drive. When I look at the files stored on that drive, I see no new files even though the WD software notices tell me a backup was successful. Backups appear to… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
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I have a WD My Passport Ultra external hard drive that isn't
I have a WD My Passport Ultra external hard drive that isn't appearing anywhere on my Lenovo E570 laptop. I've looked through disk management, device manager...nothing. The external is lighting up and… read more
Pete
Pete
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Bachelor's Degree
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I have WD My Mirror: WD P/N: WD10000H2U-00 S/N: WU2U10052728
WD P/N: WD10000H2U-00 S/N: WU2U10052728 which my DEL cannot see any risk in removing drivers and re-installing? Where can I get the current drivers? … read more
Tech Ben
Tech Ben
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I got up this morning, and the WD My Book external drive
I got up this morning, and the WD My Book external drive wouldn't boot. The LED, which normally pulses green when the computer is off and fully lights green when it's on, now is pulsing with a very fa… read more
Kris R
Kris R
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I have a WD drive (2 TB) that I have reformatted and, using
I have a WD drive (2 TB) that I have reformatted and, using Carbon Copy, copied my harddrive. except that when I leave it plugged in for a few minutes, it won;t register any information. I have to for… read more
Damian Costa
Damian Costa
Owner
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181 satisfied customers
When powered up, my WDis not showing up on my desktop. Three
When powered up, my WD*****is not showing up on my desktop. Three red lights blink but the white light that normally goes on is not lit. … read more
Richard
Richard
Computer Specialist
IT Manager, Consultant
50,871 satisfied customers
I think my maxtor onetouch4 plus stopped getting power. I
I think my maxtor onetouch4 plus stopped getting power. I bought a brand new paper cord, plugged the unit in and the light on the front of the unit did not illuminate. However on the back of the unit … read more
DJ_T_Dogg
DJ_T_Dogg
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High School or GED
173 satisfied customers
Iomega StorCenter ix2 is brilliant, but the light alongside
Iomega StorCenter ix2 is brilliant, but the light alongside the !mark continually flashes. Unit is working OK, but is there a problem? Query 2 - Windows 7 Professional has somehow invented an extra sh… read more
Expert
Expert
I have a Netgear Stora MS2110 with mirrored storage for maximum
I have a Netgear Stora MS2110 with mirrored storage for maximum safety...Disk A is the main drive and Disk B is the mirrored drive....both drives are Seagate 1TB...I have checked for software updates … read more
Richard
Richard
Computer Specialist
IT Manager, Consultant
50,871 satisfied customers
I cant see the visuals on my monitor from the computer. I
I can't see the visuals on my monitor from the computer. I need to know if this is a issue with my Hard Drive or my monitor. Where is normally a solid green light on my monitor, now it's a blinking or… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
WD Hard drive wont connect to computer. Light on thhe drive
WD Hard drive won't connect to computer. Light on thhe drive comes on but the SUB does not light up.… read more
arsufi2002
arsufi2002
Bachelor's Degree
1,331 satisfied customers
I have a new Seagate external hard drive I am trying to set
I have a new Seagate external hard drive I am trying to set up as a mirrored drive. option is grayed out. I am trying to mirror from drive on network and that might be the issue.… read more
Pete
Pete
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Bachelor's Degree
3,075 satisfied customers
My computer crashed. I had to start my computer from new.
My computer crashed. I had to start my computer from new. When I got it restarted, it will not recognize my WD SmartWare. I need to restore my backup files that I have on this.… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
271 satisfied customers
My computer has stopped recognising my hard drive. There is
My computer has stopped recognising my hard drive. There is power to the hard drive but where the blue light normally moves it is now static. Do you have any solutions?… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
271 satisfied customers
I have a WD external hard drive that my computer is recongizing
I have a WD external hard drive that my computer is recongizing as a back up drive but not a normal external storage device which is how I normally use it. I feel like there is a trick for getting the… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
there was a large windows update about a week ago and since
there was a large windows update about a week ago and since then my WD external hard drive stopped working. I can't open the files or even select the icons in any real way. the blue light is on steady… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
Have a new computer and monitor (Monitor HP 2711x) monitor
Have a new computer and monitor (Monitor HP 2711x) monitor was working but now is off and don't know where to go from here. made sure have power to cord. reseatred power cord both ends. tried pushing … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,324 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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