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Cannot get into magic. Unplugged and waited 20 seconds, but
Cannot get into magic jack. Unplugged and waited 20 seconds, but nothing happened after waiting over 5 minutes! … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,048 satisfied customers
I have a magicjackplusand since yesterday I am unable to get
I have a magicjackplus(###) ###-####and since yesterday I am unable to get any calls through. Iam not even getting a dial tone on the line … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
We get a ring tone, we dial the number only to get a busy
we get a ring tone, we dial the number only to get a busy signal. We reset our internet and have check all connections to no avail … read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
hi I update my magicjack Sep 20 2014 I did all the instruction
hi I update my magicjack Sep 20 2014 I did all the instruction to answer and paid but its not working. what can I do?Please help… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
Many times when I want to make a call out using magic jack
Many times when I want to make a call out using magic jack I don't get a dial tone. I get a message saying - error 3002 check your internet conection. I then unplug magic jack from the electric sorce,… read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
this is bob I dial a phone no. I dont hear it ringing they
this is bob I dial a phone no. I don't hear it ringing they can hear me talk I cant hear them… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
My computer is working but the magic jack phones are not giving
My computer is working but the magic jack phones are not giving me a dial tone. I was speaking with a vet this morning then got a bunch of crackling noise and we were disconnected. Then the phone was … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
on the basictalk setup, i connected required hookups, i get
on the basictalk setup, i connected required hookups, i get a dial tone on phone but when i dial a number I get a busysignal. all three lights are on and steady,on basictalk box and when i pick up pho… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
my phone is saying check telephone line I changed all lines
my phone is saying check telephone line I changed all lines unplugged from internet even changed the phone I still don't have a dial tone I paid for 5 yr service have only had service for 1 yr my #is … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I've struggled with this for days. The instructions seem
I've struggled with this for days. The instructions seem simple I only get a dial tone when I hook up without computer - and that is only with my old Panasonic landline phone - no dial tone when I plu… read more
computer_genius
computer_genius
System Manager
32 satisfied customers
Can you make the magic work for me it is the magic plus, and
can you make the magic jack work for me it is the magic plus, and it is costing me my saaanaty...............… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
Im having issues with my majic. I had to disconnect my comp.
Im having issues with my majic jack . I had to disconnect my comp. and all during the recent storm sandy . since then I canot get no signal on my majicjaackwm… read more
Nathan
Nathan
Systems Manager
32,785 satisfied customers
my magic jack telephone does not work we tried rebooting it
my magic jack telephone does not work we tried rebooting it pulling the plug out and we still do not get a dial tone on the phone. We sure could use the help thanks… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
After your tech support was unable to get the magic jack to
After your tech support was unable to get the magic jack to work, and gave up. I uninstalled magic jack. Now my phone and DSL is inoperable. I get no dial tone. No call out. No call in, just the magic… read more
SysDoc
SysDoc
Systems Administrator
Master's Degree
4 satisfied customers
I dont know how to get to my account to cancel. Calling my
I don't know how to get to my account to cancel. Calling my phone elicits aan automated vocie saying "The Magic Jack customer is unavailable. Please leave a message. I'm expecting an important call fr… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I am having so much trouble getting my phone to work. Jack
I am having so much trouble getting my phone to work. Jack installed, says Comcast pending BUT no incoming calls can be made. Number: XXX-XXX-XXXX what can I do???… read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
sometimes i dont get a dial tone. sometimes i get a phone call
sometimes i dont get a dial tone. sometimes i get a phone call but the phone does not ring so i dont know that someone called. sometimes i dial a number and instead of of it dialing the number i get a… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
i have magic jack plus i can recieve calls but cannot call
i have magic jack plus i can recieve calls but cannot call out my phone is plugged into my motem… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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