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How can I get the data on my hard drive recovered? It was
How can I get the data on my hard drive recovered? It was running fine then after it was just about full, it decided to become unreadable. It's a WD My Passport Ultra 1TB external hard drive. I connec… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
510 satisfied customers
I retired my older pc(Microsoft OS vista) and replaced it
I retired my older pc(Microsoft OS vista) and replaced it with a new PC running OS windows 10 home. While on my older pc I would take weekly backups using the WD ultra passport without any difficulty.… read more
David L.
David L.
Bachelor's Degree
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WD My Passport Ultra on Dell XPS w/ Win 10. No longer
WD My Passport Ultra on Dell XPS w/ Win 10. No longer executes backups. Drive runs continuously, can not be disconnected even when computer is shut down. Have disabled McAfee. … read more
D.Sandlin
D.Sandlin
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I have 2 Passport Ultra that I have been using. It was
Hi, I have 2 Passport Ultra that I have been using. It was working well till 3 days ago. It stopped responding to BackUp command. WD window shows up as normal but even after I unlocked the drive it do… read more
Jess M.
Jess M.
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I have a WD My Passport Ultra hard drive that attaches to my
Hello, I have a WD My Passport Ultra hard drive that attaches to my computer vis USB (Dell computer on Microsoft windows os) It is 1Tb capacity and I have 10 Gb of information (files). It stopped work… read more
PC_Wizzard
PC_Wizzard
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Just purchased a WD My Passport Ultra 1 TB serial #
Just purchased a WD My Passport Ultra 1 TB serial # ***** to use with my Dish Hopper DVR receiver. Is it compatible?… read more
Cody
Cody
Computer Science
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I replaced my 1TB hard drive a year ago, and now my Windows
I replaced my 1TB hard drive a year ago, and now my Windows 7 computer is starting to give fan speed regulation problems (unless you are certain of a low cost solution). I don't want to fix it since t… read more
Jess M.
Jess M.
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8,287 satisfied customers
My computer does not recognize my Passport Ultra and yet my
My computer does not recognize my Passport Ultra and yet my device drivers for USB-3 are current. What do I need to do to get the external drive recognized by my computer. My system has windows 7.… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
173 satisfied customers
I have purchased a 1TB Western Digital Red Nas Hard drive Ref:
I have purchased a 1TB Western Digital Red Nas Hard drive Ref: WD10EFRX to replace a failed WD5000AAKS 500Gb (one of the original 4 HDD Drives fitted in my Buffalo Terastation Live (circa 2009). The u… read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
I have a Dell Inspiron 580 with two internal hard drives.
I have a Dell Inspiron 580 with two internal hard drives. The D drive is 1.5 Tb (ST31500341AS ATA Device). I want to replace the D drive with a higher capacity drive. I am considering the Western Digi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Western Digital My Passport Ultra not reading and has a weird
Western Digital My Passport Ultra not reading and has a weird ticking sound. I need the information off the drive asap.. what to do?… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
173 satisfied customers
Andy I have a Seagate P/N 9ZF2A6-500 320 GB ultra portable
Andy I have a Seagate P/N 9ZF2A6-500 320 GB ultra portable drive which has never been used and would like to use it to backup my hard drive on a Dell Inspiron Model 1564 using windows home premium win… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I am looking to purchase a external harddrive to mainly transport
I am looking to purchase a external harddrive to mainly transport mp3 music files from computer to computer. Any suggestions ? and can external drives be used in the manor of the internal hardrives ? … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have iomega floppy zip 250 mb disks. I need an external
I have iomega floppy zip 250 mb disks. I need an external disk drive with a usb plug so I can download the data on to my computer. Can you recommend a make and model that I can purchase?… read more
Chris R.
Chris R.
Bachelor's Degree
87 satisfied customers
Just bought my passport 1TB external hard drive and want to
Just bought my passport 1TB external hard drive and want to know how to use it with my dell computer with windows xp.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Hi, can you recommend a good external backup disc drive that
Hi, can you recommend a good external backup disc drive that doesn't require an external power source? Thanks… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
121 satisfied customers
Can you recommend an appropriate replacement drive for my now
Can you recommend an appropriate replacement drive for my now dead Maxtor DiamondMax Plus 9?… read more
jrlamon
jrlamon
26 satisfied customers
would like to purchase an external storage device for computer
would like to purchase an external storage device for computer hard drive back up and archiving. We have several computers in the house and would like to start a storage system. advised by friend to g… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
121 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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